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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 90

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Address: Hisar, Haryana, 125001

Hyy sir/ma'am... Our gas distributer is sanjay gas agency.. And we have a problem that our subsidy on gas which was earlier coming to our bank account, is now going to any other bank account on our name and that bank account is not ours. The subsidy is monthly subsidy and we are not receiving it. Please try to resolve it anyway sir.. We are facing problem out of it. Thankyou

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Address: 600085

Dear team i am Natarajan.G, made a transaction of 20000 rs on 3rd december to Canara bank via bhimm app. But status shows pending and 20000rs deducted from my KVB bank account and the amont not reached benificiary and i got no responce till. Please solve my problem.
Phone no. [protected]
Transaction no.[protected]
Date 3/12/2018
Time 18:15:39
My bank. KVB bank
Transaction made with Canara bank

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K

kaleshwar singh

from Baikunthpur, Chhattisgarh

Dec 4, 2018

Kal dophar 12:32 me bhim aap se transfer kiya hu o pending bata raha h use khata me wapas lana h, to kripa karke wapas bhej de thank you

natraj natz's [Complaint's author] reply, Dec 4, 2018

This is very emergency. The amount should have transferred by yesterday evening. But still you people are delaying. It's highly emergency. Kindly transfer are refund it to my account. Thanks

N

natraj natz

from Chennai, Tamil Nadu

Dec 4, 2018

This is very emergency. The amount should have transferred by yesterday evening. But still you people are delaying. It's highly emergency. Kindly transfer are refund it to my account. Thanks

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Address: Ahmedabad, Gujarat

Consumer no :-15935 in ioc
We are not being able to receive our subsidy since one year
And we have already provided ncpi form in bank of india on 23rd of october ie[protected]. The same is there in attachment
Kindly look in to the matter as soon as possible and issue my dues immediately. And please reply if any requirements on our side..

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R

rushikesh320don

from Mumbai, Maharashtra

Dec 4, 2018

Respected,

i have submit my adhar details to bank, bank said that ur adhar link with bank account
still it cannot show in adhar link status online

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Address: Karimnagar, Andhra Pradesh, 505001

Website: NPCI

My aadhar was not get activated by npci and subsidy amount for cylinder was not refunded to my account from last 8 months.. When i go to distributor office they are telling that your adhaar number was not activated by npci. Am not understanding what is going.. How many times should i call to customer care no one is solving the issue... Please activate my adhar

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Address: 440027

Dear sir/mam
Please solve my problem im try to transfer 15000rs other account through bhim app use mobile apps,,,, (Use bank account indian bank manewada branch, nagpur, mahrastra, belong to madhri amol zade) and transfer in union bank of india manewada branch.. Bank account holder name open box design. But some error n net connection) so 15000rs cut my account,,,, but...
My bhim apps transaction id[protected] dt[protected], time 11.41.10am
Sp please solve problem as soon as possible... And transfer in my union bank of india... Or indian bank... Any one...

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Address: Nagpur, Maharashtra, 440027

Dear sir/mam
Please solve my problem im try to transfer 15000rs other account through bhim app use mobile apps,,,, (Use bank account indian bank manewada branch, nagpur, mahrastra, belong to madhri amol zade) and transfer in union bank of india manewada branch.. Bank account holder name open box design. But some error n net connection) so 15000rs cut my account,,,, but...
My bhim apps transaction id[protected] dt[protected], time 11.41.10am
Sp please solve problem as soon as possible

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Address: Bareilly, Uttar Pradesh, +91

Website: Retailer.adityabirlaideapaymentbank

Hi m tasleem sheikh and yesterday i have done 25000 money transfer from aditya birla idea payment bank bc portal and here showing money transfer 25000 rupees done successfully but still amount is not received and my bank account number is bank of baroda bareilly rajendra nagar branch and account number is [protected] ifsc barb0blyraj kindly check and solved this issue

Best regards
Tasleem sheikh
[protected]

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Dec 04, 2018

Updated by TASLEEM SHEIKH Hi m TASLEEM SHEIKH and yesterday I have done 25000 money transfer from Aditya birla idea payment bank bc portal and here showing money transfer 25000 Rupees done successfully but still amount is not received and my bank account number is bank of Baroda bareilly Rajendra nagar branch and account number is [protected] ifsc BARB0BLYRAJ kindly check and solved this issue

Best regards
TASLEEM SHEIKH
[protected]

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Address: Jalore, Rajasthan, 343041

सर
मेरे द्वारा बैंक आफ बड़ोदा bhim upi से भुगतान करते समय खाता संख्या गलत लगने से राशि दुसरी जगह चली गइ मेने बैक से 14 जुलाई को सम्पर्क कीया था एक महीने से ज्यादा समय हो गया कोई जवाब नहीं दिया गया है मेने उपरोक्त प्रार्थना पत्र सलगन है
बैंक के द्वारा मेरे को उस व्यक्ति के सम्पर्क नबर दिए परंतु सामने वाले वापस भुगतान नहीं कर रहे है मेरे को खाता स [protected] मे 5000 रूपये थे जो गलती से खाता स [protected] में चला गया tragcation I d[protected] कृपया मेरी मदद करे
जोइता राम
[protected]

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Address: Vizianagaram, Andhra Pradesh, 535215

Website: vizianagaram

NPCI have to provide separate process for Aadhar linking with NPCI because banks are not not responding with case regarding Aadhar share with NPCI link SBI. they simply told u whenever u will go to bank u r Aadhar is already linked with us check with ur yuva nestam. but they know about only Aadhar link but don't know its need to share with NPCI and it can be done by banks only. I was suffer more thank 5 month bank and agency both are simply playing OFICE OFFICE with costumer.

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I am PV Venugopalan and my Aadhar no.[protected] was linked with my sb account no.[protected] with State Bank of India Yeshwant Niwas Road, Indore but the same was delinked and inactive w.e.f. 06.10.2018 and doesnot show in the mapping of NPCI and found to be inactive. Due to this reason my LPG subsidy was discontinued to be credited in the said account.This is to request to relink the aadhaar with said SB account to enable me to restore the LPG subsidy uninterruptedly.

Dec 7, 2018

Complaint marked as Resolved

The HPCL customer support has informed as under : "DBTL CCE 01 (dbtlcce01) - 18/11/2018 01:42 PM Dear HPCL Customer, Your LPG subsidy transfer to bank has failed with reason Payment Failed Aadhaar Number Inactive Meaning that your Bank a/c is not linked with Aadhaar. Kindly relink Aadhaar with your desired Active saving bank a/c & have a confirmation from bank regarding updation of your Aadhaar number at NPCI. Once your Aadhar is linked with NPCI, Failed subsidy will be re-triggered. Check Aadhaar linking status with bank https://www.uidai.gov.in/ As a interim measure we request you to submit bank a/c details in the “Unified PAHAL (DBTL) Joining Form” with LPG distributor. PATHAK ASHISH (195758) - 06/12/2018 11:32 AM Dear Consumer, We are forward your Complaint to our Support group, kindly wait for Resolution of your query. And also We have talked to the agency person 07314043387 and given your consumer numbers and mobile numbers for Resolving your Complaint. Thanks & Regards, HP Gas Support."

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 09, 2018

Updated by P Venugopala The matter is still unresolved as the linking of Aadhar card with SB account with SBI YN Road, Indore shown as "inactive from 6th Oct 2018" as shown in the UIDAI website "Linking status of Aadhar for LPG subsidy"

Dec 12, 2018

Updated by P Venugopala The matter is still unresolved. Please look into. Annexure 1 of NPCI is attached alongwith Aadhar no.

Dec 22, 2018

Updated by P Venugopala Not yet resolved the issue. Still the linking of aadhar with SB Account shows in NPCI Mapping as "Inactive". Pl look into the matter and help me to get aadhar linked with NPCI

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Hello sir i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive due to which my gas subsidy is not credited to my bank account.
Bank : union bank of india
Account number : [protected]
Ifsc code : ubin0552135
Adhaar number :[protected].
So please update my account in npci. Thank u sir

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Address: Karimganj, Assam

Sir my name is anil i submitted my aadhar and pan card in bank before i month ago bank is already submitted all docoments from his side bit npci server doesnot submmited my aadhar in yr data plz submit my docoment i hope u will underatand my problem last 3 yr my gas subsidy not coming in my account
My ac no [protected]
Aadhar no[protected]
Pan no bgbpk6432j

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by #*# Adhar 123

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Address: Jalna, Maharashtra, 431114

Website: SBI Bbank

Npci have to provide separate process for aadhar linking with npci because banks are not not responding with case regarding aadhar share with npci link sbi. They simply told u whenever u will go to bank u r aadhar is already linked with us check with ur gas agency only. But they know about only aadhar link but don't know its need to share with npci and it can be done by banks only. I was suffer more thank 5 month bank and agency both are simply playing ofice office with costumer.

Need to implement direct aadhar method by npci.

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Address: 382345

I am varsha. Meri lpg subsidy bank of india, navrangpura, ahmedabad me edit hoti hai. Per mera update aadhar card no.[protected] union bank of india, ellishbridge, ahmedabad me submit kiya hua hai. To meri lpg subsidy union bank of india, ellishbridge, ahmedabad mai edit ho. Aur my lpg.in me mera indane gas lpg id number[protected] me mera bank account details submit nahi ho raha to uske liye kya karna hoga?

Dec 5, 2018

Complaint marked as Resolved

Mera Aadhar number 370712894603 hai. mene apna aadhar number Meri Union Bank Of India me link karvaya hai phir bhi meri LPG subsidy Mere purane bank Bank Of India me hi jama hoti hai jha mere pahele ka account hai jo update nahi hua hai. to kupya mera LPG subsidy mere Naye Bank Account me aaye iske liye mene Form No.1 bhar ke bank me diya hua hai. Phir bhi UIDAI me Bank name Bank of India hi dikhata Hai.

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M

manpreet mps

from Ludhiana, Punjab

Dec 3, 2018

DEAR SIR,
i want to say that my subcity was not reached to my account from last one year(NOV.-2017 to NOV.-2018 ).
MY LPG ID =[protected]
CONSUMER ID = [protected]
AADAR NO. =[protected]
BANK ACCOUNT NO. = [protected]

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Address: Patna, Bihar, 800013

Website: Bhim ap

Plz help
I send money from my sbi ac to union bank ac by using bhim ap but amount is deducted and no transfer into another ac.
Transaction id is[protected].
Plz help me out sir...
My 10000 rs deduct. I m facing some problm..
Plz sir. Phle aisa nahi hota tha.. But sir es baar ho gya hai..2 din ho gya hai avi tkk balance nhi transfer v nhi hua...

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Dear sir/madam,
I have transferred the money on[protected] amount is credited from my account but it not deposited to beneficiary account and at that time bhim app shos timeout immediately i raised the dispute it is given the time upto[protected] but till now amount is not deposited to both account but where is amount gone!!!? Pl refund my amount.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 09, 2018

Updated by sunilkandagal Sir still my 450rs amount was deposited to my account or my beneficiary account how can you say problem was resolved??
Still how many days you want to solve my problem???

Dec 09, 2018

Updated by sunilkandagal Amount was not deposited...

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B

Bapu Magar

from Savantvadi, Maharashtra

Dec 3, 2018

Please my subsidy

I

incredibleshiv

from Chandigarh, Chandigarh

Dec 3, 2018

Hello sir/mam,
I have my Adhara attached to my bank as well as my lpg .
But it showing Aadhaar Linking Status on Bank(as per NPCI) not linked
Below i have attached screenshot.
Not able to get my LPG subsidy

Thanks
Rehgards
shiv Prakash

incredibleshiv's reply, Dec 3, 2018

My Aadhar Card No. i.e. 603992415045 and I have linked with LPG Connection (Consumer Id : 67070255, Bharatgas) with my agency ( RAVINDER ENTERPRISES (115576) ) as well as my Bank Account (indusind bank) but till date the status shown NPCI not mapped Aadhar No. with Bank. So Please check and do the needful step in this regarding.

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Address: Rajkot, Gujarat, 360002

Website: [email protected]

Sir my name is jethava priyank b. I submit my adharcard in bank before 15 day ago. Bank is already submit all. Document from. His side. But npci server doesn't submit by adharcard your data. My adharnumber is[protected]. Please submit my document imidiatlly. I hope you underastand my situation. So sir please add my adbarcard in your server. It is complasery. It is use in my educational purpose.

Ifsc code is SBIN0001851
AC no. [protected]

Sir please my adharcard in your server it is complaseory .
If you don't actuve my adhr card i can't get my college scholarship .

Sir / madam plaese recive my cimplain and complete my formalities because it is useful in my study . So sir i hope you under stand my situation.

Yours faithfully
Priyank jethava

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N

Narasimharao Vemula

from Manuguru, Telangana

Dec 3, 2018

Sir, i am vemula narasimha rao.My npci mapping linked with closed account of icici.Please link my account with andhra bank account.My aadhhar number.[protected].My andhra bank account number is.[protected].Ifsc;andb0002123

R

Rajesh kumar samal

from Hazaribagh, Jharkhand

Dec 3, 2018

I had transfer amount of money 15, 000 RS
From account number -[protected] to the account no-[protected] on 30th november 2018.But still money is not credited to the recievers account.so please take necessary step .it is very urgent.

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Dear team i am vipin kumar singh, made a transaction of 20000 rs on 1 december to union bank of india via bhimm app. But status shows pending and 20000rs deducted from my allahabad account and the amont not reached benificiary and i got no responce till. Please solve my problem.
Phone no. [protected]
Transaction no.[protected]
Date 1/12/2018
Time 1:45:16 pm
My bank. Allahabad bank
Transaction made with union bank of india

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Dec 04, 2018

Updated by Vipin kumar singh Sir status are showing pending till now and i got no responce

Dec 06, 2018

Updated by Vipin kumar singh Thank u so much sir finally my problem has been resolved.

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Address: Jalpaiguri, West Bengal, 735101

Dear team,

I am not getting my lpg subsidy till now. Visiting my bank & lpg distributor regularly but no one is resolving the issue. Distributor says my adhaar is not linked with bank account. Bank says my aadhar is already linked.

Kindly help me to get the correct information. Kindly inform me whether my aadhaar is linked with sbi or not.

My aadhaar :[protected]

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A

Anji99

from Hyderabad, Telangana

Dec 3, 2018

My aadhar card number[protected].My bank account number [protected] were not linked to npci mapping.
So please help me with this problem and link npci mapping with my bank account and aadhar card

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Address: 452010

Madhya pradesh paschim kshetra vidyut vitaran company ltd (Indore) - nonrapdr
Ivrs/service number: [protected]
State: madhya pradesh
Bbps reference number: bd01a1831494
Fetched bill:
Customer name: vandana anil kumar mishra
Bill amount: 838.00
Transaction date - 14 nov
Bill duration: nov-2018
Throug amazon
Plz update my bill

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