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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 94

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kailashmme
from Jajpur, Odisha
Nov 20, 2018
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Address: 755019

I have only one lpg connection. Since few days my aadhar is showing inactive and i have not recieved last booked subsidy. My aadhar number is[protected]. And updated this month fist week in hdfc bank ending with 8983 ifsc hdfc0003418 duburi branch. But not updated in npci. I am also going to bharatgas office in this regards they told npci mapping which is maintained / updated by the bank, please talk to your bank.
I have not understand a customer is what to do?

Please do the needfull
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Dec 01, 2018
Updated by kailashmme
still not updated in NPCI
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    Mukherjee Sima
    from Bahula, West Bengal
    Nov 19, 2018
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    Address: Hooghly, West Bengal, 712413

    Sir/madam, i am sima mukherjee a consumer of mayapurshriguru indane gramin vitrak. My consumer id is cx4172989. My last delivered cylinder was 7:09:2018 and paid rs 860. My adhar no is[protected]. The subsidy rs.351.44 was linked to that aadhar and mentioned it will be transferred to aadhar in my payment slip but still now no subsidy in my account through my aadhar.
    I request you plz arrange to get my not transferred subsidy amount rs.351.44 through my aadhar that is linked in uco bank, mayapur branch, arambagh.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      suri2
      from Palakollu, Andhra Pradesh
      Nov 19, 2018
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      Address: Vizianagaram, Andhra Pradesh, 535215
      Website: VIZIANAGARAM

      Dear sir,
      I link my aadhaar number to all my bank accounts but i check status of bank account link to aadhaar in uidai website it shows your request cannot be processed now due to some technical issue please try again later. This message shows since last one month. So please resolve my problem as soon as possible. Below i wrote my aadhaar number.
      Aadhaar no:[protected]
      Nov 20, 2018
      Complaint marked as Resolved 
      sir my addar numer 559274925232 does not mapped with npci this messasge will display"due to some techinical problems, "this message will be display last one month.please solve this issue my phone no 7032364095 email : [email protected]
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        A
        Amrish Kohli
        from Sopur, Jammu and Kashmir
        Nov 19, 2018
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        Address: Jammu, Jammu and Kashmir, 180015

        Revered sir,
        I am a retired government servant and a legal heir to the compensation money committed by the goi to refugees. I stand 12045 in the list where however more than 17000 claimants have already received the compensation. My adhaar is already linked to my pensioners account in jk bank. Bank officials tell that the delay is due to delinking of my adhaar with npci site. This is a correctable reason that will help me receive my due with your kind support.
        Thanking you
        Sincerely yours
        Smt. Shanti kohli
        Retired govt servant
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        I Have Sent Money But The Transaction Failed And My Account Is Debited. But person still not receive the money ..
        Puneethcn's reply, Nov 18, 2018
        I Have Sent 10000 Rs Money But The Transaction Pending And My Account Is Debited. But person still not receive the money ... Please kindly check and resolve the problem..
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          D
          doulatram
          from Delhi, Delhi
          Nov 19, 2018
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          Address: New Delhi, Delhi, 110041
          Website: google pay

          Dear Sir/Ma’am
          I’m Doulat Ram, I have SBI saving A/C at ISBT Kashmirigate, New Delhi Branch A/c No. [protected]. I had transferred sum of 15, 000/- to OMPRAKASH having A/C in Rajasthan Marudhara Gramin Bank, Mahiyawali Sri Ganganagar Raj. A/C [protected] on 06.01.2018 with tran. No. UPI[protected]/[protected]@SBINORRMRGB.IFS through TEZ app with google trans. ID:- CICAgIDv7VVZGQ and UPI Transaction ID:[protected].
          Sir till beneficiary not received amount in his account. I had talk more than 6-7 time with SBI helpline and also talk with TEZ app care, but the results are same. I also rise my compliant in Customer form with complaint NO. 695633. SBI bank said they had paid the same to TEZ app and TEZ app customer care said the amount of same 15000/- transferred to OMPRAKASH having A/C in Rajasthan Marudhara Gramin Bank, Mahiyawali Sri Ganganagar Raj. A/C [protected] on the same day. I had send mail and also inquired about it but my valuable money not received by relative. There is no any mistake or wrong info. Provided to TEZ or SBI bank but both are not ready to take responsibility for the same. I’m hopefully requesting to you, Please look into the matter and short out it ASAP. I had attached Screenshoot of transaction through TEZ app. Also attached complaint details.

          Thank You.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            neerajhsingh7
            from Delhi, Delhi
            Nov 19, 2018
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            Address: 110084

            Hi sir,
            I have linked my addhar card[protected] with my bank account with mutiple times and alos linked with hp gas agency consumer number : [protected]
            But still i am not able to receive gas subsidy amount in my bank.

            I came to know that my aadhar card number was not active in npci database..
            Aadhaar linking status in bank (As per npci) is inactive.

            Can u please active my aadhar number to npci
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Nov 19, 2018
            Updated by neerajhsingh7
            Lpg distributor details

            Sir,
            my Indane gas LPG consumer no [protected]. my aadhar no[protected] is not mapped in NPCI WITH SBI Bank account - [protected]
            I have not received gas subsidy amount still date - 15/11/2018
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              jassumehra
              from Delhi, Delhi
              Nov 19, 2018
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              Address: 122101

              Hi sir/madam,
              My wife' account in corporation bank and she has submitted her aadhaar card to bank they bank staff mapped aadhaar card but its showing bank linking status inactive in npci mapper. She went again but bank staf[censored]se to say its active from their side. While she is not able to get aadhaar payment so please suggest us what we should do while she has only one account.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                K
                Kappagantula Subbarao
                from Hyderabad, Telangana
                Nov 19, 2018
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                Address: Hyderabad, Telangana, 500094

                I am getting my lpg from shreya enterprises, secunderabad dealer of hp gas.
                Credit of lpg subsidy from hp gas suddenly stopped from march 2018.
                As per advice of hp gas aadhar number delinked with bank account and seeded again. Bank confirms they has linked aadhar with bank account. But npci is not uploading the data from bank server and subsidy is not released
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                I did 5000 money transfer through upi money has deducted from my account but receiver did not receive it please resolve my issue as soon as possible
                Sir,
                I have sumbit my adharcard in the bank my adhar number is[protected] i complaint in the bank but they says they finished her work from his side they said you comaplain in npci server so pelaese done my work fastly i hope you understand my situation .
                yours faithfully
                Priyank jethava
                priyank jethava's reply, Nov 19, 2018
                Adharcard linking
                Dear sir,
                My Name Is Siddeswara .M, My Bank Details..
                A/C No :[protected]
                ifsc Code :CNRB0004734
                Aadhar No :[protected]
                Plz Link This Aadhar and Account Number
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                  V
                  virendersingh malik
                  from Rohtak, Haryana
                  Nov 19, 2018
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                  Address: Hisar, Haryana

                  Respected sir,
                  I am a consumer of bharat gas from long period and subsidy in relation to lpg came in my punjab national bank account bearing no.[protected]. Last year i permanently close my pnb account and after that i linked my aadhar card with my state bank of india account bearing no. [protected] ifsc sbin0006661 and after that i not receiving my lpg subsidy till today. My gas consumer no.[protected]. My contract no is [protected], [protected], my email address: [protected]@gmail.com. Kindly pray for the resolution of my my problem in regard to the lpg subsidy. Virender singh malik r/o prem nagar hisar haryana125001
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    R
                    Rakesh chaursia
                    from Darbhanga, Bihar
                    Nov 18, 2018
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                    Dear sir
                    My old account airtel payment bank but this time in inactive
                    My new account open
                    Bank of india
                    Aadhar no not show on npci and my account no
                    Please my account no add my new account with npci please help me sir because my subsidy not come on my bank
                    Account no... [protected]
                    Bank name... Bank of india
                    Rakesh kumar chaurasia
                    Bkid0005778
                    Mobile. [protected]
                    Uhid is.[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Nov 18, 2018
                    Updated by Rakesh chaursia
                    My old airtel payment bank show on aadhar no please add my new account no on npci please help sir

                    Nov 20, 2018
                    Updated by Rakesh chaursia
                    Please give me your update sir..
                    Nov 21, 2018
                    Updated by Rakesh chaursia
                    Please update my account no on npci
                    Dec 21, 2018
                    Updated by Rakesh chaursia
                    Dear sir
                    Please add my account no and aadhar no with npci
                    My account no[protected]
                    My aadhar no[protected]

                    Thats problam sir please help sir
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                      B
                      Baidyanath Dutta
                      from Kolkata, West Bengal
                      Nov 18, 2018
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                      Sir i have open a new bank account in punjab national bank and seeded my aadhar with this account on and npci mapper on 09/11/2018. But npci mapper show my previous bank details in npci mapper (Axis bank iin number 607153). Imy aadhar number is[protected].
                      I also attached aadhar seeded mail and message form bank.
                      I requesting you mapping my aadhar with my punjab national bank account ([protected]) for getting subsidy.
                      My account details:-
                      Account no. [protected]
                      Ifsc :- punb00588800
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        V
                        from Dhamtari, Chhattisgarh
                        Nov 23, 2018
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                        Address: Bhopal, Madhya Pradesh, 462041

                        Sir/Madam
                        I am Vijay Chandra Gupta having Adhaar No.[protected]. My LPG Subsidy not coming for last one and half year.

                        I have updated my Adhaar No. with my SBI Saving A/c No. [protected] (IFSC Code :- SBIN0010528) and LPG Service Provider (Bhopal, Madhya Pradesh) with LPG Consumer No. 29025839 & CIF No.[protected].

                        My aadhaar and bank account linking status show inactive.
                        Kindly mapped it with NPCI Mapper for DBTL Benefit.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          Murali kj
                          from Noida, Uttar Pradesh
                          Nov 18, 2018
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                          Address: Ghaziabad, Uttar Pradesh, 201016

                          Dear sir,

                          I have linked my adhaar[protected] with my bank account and linked with bharat gas agency consumer number :65849847. But subsidy not receiving due to my adhaar number inactive at ncpi database.

                          I have asked many times in my bank and they said they had done from their side and updated my adhaar with my bank account, and its not updated from npci.
                          Kindly support to activate my adhaar number in ncpi database to get subsidy.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            karshini Gopal sharma
                            from Bijnor, Uttar Pradesh
                            Nov 18, 2018
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                            Sir, my name is karshini gopal sharma. I have submitted aadhaar number in bank account or lpg bharatgas. But lpg bharatgas subsidy is not transfer in my bank account. So i requested to you. Please transfer lpg bharat gas subsidy in my bank account. My bank account detail - name - karshini gopal sharma. Account no.-[protected] ifsc code - ibkl0000350. Bank name - idbi bank haridwar. My gas agency name is pushpak gas service, p. O.- gurukul kangari pharmacy kankhal. Singh dwar, haridwar.249408 (Uk). My gas customer id - 16395. Or register mobile no - [protected]. Aadhaar no[protected]. Sir my 1st complaint id[protected] nov 2018) please again request you. Thanks you.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              joshiamit01
                              from Sri Ganganagar, Rajasthan
                              Nov 18, 2018
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                              Dear concern,
                              I am not getting my subsidy from last 2.5 year i hve complained several departments. Visited frequently to periwal and bank no one is able to provide the solution. Where after so many effort i have got got the information that my my addhar is already linked with indusind bank, which is closed 3 yrs ago. After that i have submitted my adhar to all accounts, but not getting my subsidy.
                              Requesting you to please help to get my subsidy. As i hve single cylinder and have to apply second from those amount.
                              I have so many service request num from last 2.5 year to resolve the issue but service request were closed without solution.
                              I need my money,
                              Only the last hope are this grievance cell.
                              Hope i am not disappoint from this department. I need all my subsidy amount of last 2.5 years.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                rathorebablu
                                from Varanasi, Uttar Pradesh
                                Nov 17, 2018
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                                Address: 273002

                                Dear respected sir,
                                I have a gas connection in indane company of iocl at gorakhpur (Up) at air force gas service, gorakhpur. I registered my aadhar no.[protected] with my lpg id. Also my aadhar no is registered with my bank account in hdfc bank. But my subsidy is not credited in my bank account since i took this connection.
                                Further sir, i want tell to you regarding all issues those were faced by me to rectify the issue of subsidy credit in bank account. All the issues are given below.
                                1. My aadhar no.[protected].
                                2. My lgp id -3 [protected].
                                3. Lpg consumer no.[protected].
                                4. When i log in online at www.indane.co.in with my user id and password and click on check pahal (Ctc) / dbtl status then it shows that my icici account linking status is yes and second account hdfc account linking status is yes on 03.04.2017 but as on 05.12.2017, same account's bank linking status (Hdfc) shows no. I can not understand this. When inquired about this, the iocl and gas agency says that your account may be closed but account was not closed my account and at present it running and is an active account.
                                5. I do a lot of complains regarding this.
                                Complain srn no. 3369912 dated 08 dec 17.
                                Complain srn no. 3380677 dated 21 dec 17.
                                Complain no.[protected] dated 19 jan 18.
                                (I took my lpg connection on 25.05.2017 and submit all required documents to agency but my aadhar was registered on 25.06.2017. Due to this i lapse my initial subsidy. This is known to me when i call to iocl customer care no on 19 jan 18 vide complain no.[protected]
                                6. I also inquired at iocl office at gorakhpur. They said that you approach to bank in which you opened latest account for his issue. I got a print out for that shows my aadhar is linked with my lpg consumer no. And my subsidy goes but shows pending and payment were declined due to aadhar not registered with bank.
                                7. I opened an account in hdfc in march /april 2017. I have also internet banking service in this account. Firstly i check in it whether my aadhar is linked or not but it linked and i also tried for again linking then it shows that your account already linked with your aadhar. Further, i approached to the bank for the same but they also said that your aadhar is registered with your account and they give me this in writing also and it is also shows when i log in my internet banking account.
                                9. I also submit a complain regarding this in consumer forum at customer care on 19 jan 19 via docket no. 580755.
                                10 further, i also state that my all accounts are linked with my uid and subsidy was not credited in anyone of my account.
                                Dear sir, i requested to resolve my issue and i am very thankful to you for this.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  y pavani
                                  from Khammam, Telangana
                                  Nov 17, 2018
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                                  Address: Guntur, Andhra Pradesh, 522201

                                  Dear sir,
                                  I request you please link my aadhaar and bank account with npci
                                  Request submitted in my bank, but they are not know how to link with npci... Please do the needful... My details are furnished for your reference..
                                  In uidai site showing linked aadhaar details are closed account (Idbi bank). Request you please change to corporation bank and do the needful..

                                  Name : y. Pavani
                                  Aadhhar:[protected]
                                  Bank : corporation bank,
                                  Ifsc : corp0000722
                                  Bank account no: [protected]
                                  City tenali guntur (Dist)
                                  Andhra pradesh
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Shahrukh Dodhiya
                                    from Bardoli, Gujarat
                                    Nov 17, 2018
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                                    Address: Rajkot, Gujarat, 360370

                                    My account sbi bank not link aadhar card help
                                    On your request, kyc details has been updated
                                    In account no. Xxxxx. If not requested,
                                    Please contact
                                    Your branch.
                                    Sir plz help me
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Raju Raju K
                                      from Hyderabad, Telangana
                                      Nov 17, 2018
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                                      Address: Kurnool, Andhra Pradesh, 518463

                                      Sir this raju from andhra pradesh. I have account in andhra bank. I have account open on 25/09/2018. I am visit bank 4 time but problem is not solve
                                      My a/c no: [protected]
                                      Ifsc code: andb0002757
                                      Phone number: [protected]
                                      Branch: kodumur
                                      Kurnool districr
                                      Andhra pradesh.
                                      Please solve my problem sir. This is my humble request
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Nandini Gj
                                        from Gulbarga, Karnataka
                                        Nov 17, 2018
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                                        Address: Mysore, Karnataka, 570005
                                        Website: BHIM app

                                        With regards to the transaction id[protected] of rs 2000 transferred to harish v [protected]@upi on 27th oct 2018, though it got credited from my account, the same is not deposited to the end users accout.

                                        Its been 20 days since the transaction has happened, there is no updates, no reply to mail.
                                        The online compliants wont have reply option to their non-sense solutions.
                                        Till today im unable to reach the customer care number.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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