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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 99

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A
Amipara Ronak
from Amli, Dadra and Nagar Haveli
Nov 1, 2018
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Address: 380006

My name ronak rameshbhai amipara
Aadhar no.[protected]
Bank accountno.[protected]

Punjab national bank

I checked my aadhar link with bank but it show your aadhar is inactive at online portal but bank tell your aadhar also link with bank.

How to active aadhar with bank?
I am having problems for receiving my scholarship of mysy
Please kindly help me.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    C
    chitturi ganapathi rao
    from Bhimunipatnam, Andhra Pradesh
    Nov 1, 2018
    Resolved
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    Resolved

    Address: 532127
    Website: [email protected]

    Sir i am chitturi ganapathi rao and i using sbi account & indusind so, my indusind account inactive to my aadher number and activate my sbi account number [protected]
    Sir
    I am eligible for andhra pradesh mukyamantri yuva nastem so amount fall in indusind bank so indusind bank is dormant its account activaion is address problem
    Please request activation in state bank account
    And my
    Aadher no is[protected]
    Nov 1, 2018
    Complaint marked as Resolved 
    Sorry i am giving personal details
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      M
      Mr. Jerry
      from Visakhapatnam, Andhra Pradesh
      Oct 31, 2018
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      Address: East Singhbhum, Jharkhand, 831002
      Website: NPCI

      Respected sir/madam,

      My adhar card is link with bank account also airtel payment bank but showing inactive in npci uidai server. So my ekalyan jharkhand scholarship amount is not credit in my bank account sir please update my bank account in npci server please do the needful. Its very important for me.

      Bank - indian bank
      My a/c no -[protected]
      Bank ifsc-idib000p178
      Name - biram tudu
      Adhaar[protected]
      Mobile no.-[protected]

      Please solve the problem as soon as possible.!
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Hi, naseema begum my account is in sbi bank, i link my aadhar status with npci and it's not active in process showing inactive, plz help me out and log subsidy amount was in hold because showing ur payment on hold npci aadhar link not a tive so, , plz my account my number is[protected]
      Dear Sir,
      I have already linked my Aadhaar[protected] to State Bank of India, but it is not updated in NPCI database yet.
      I have verified with Bank they confirmed that its already done. Please help me in this!
      Name : Dolu Bhargavi
      Bank Account No : [protected],
      IFSC Code : SBIN0004412,
      Aadhaar No[protected],
      Hello sir,
      my aadhar has been linked by my bank my aadhar no.[protected]
      but it is not showing on npci. Due to which i cant obtained my scholarship through pfms. Please make my aadhar to show that aadhar is linked with my bank.
      Lpg id :[protected]
      gas number : CX831323,
      name ; N B LEELA ... ..

      phone number [protected]

      not coming in lpg gas subsidy
      sunil bathi's reply, Oct 22, 2018
      I HAVE IOCL OR LPG CUSTOMER MY LPG ID 37000000006264569 AND GAS NUMBER CX831323 . MY LPG SUBSIDY NOT GRANTED MY ACCOUNT. BUT BEFORE 6, 8 MONTHS SUBSIDY CANNOT BE COMES IN MY ACCOUNT. BUT MY AADHAAR CARD IS ALL READY LINKED IN MY BANK ACCOUNT. PLEASE RECEIVE MY COMPLAINT
      sunil bathi's reply, Oct 22, 2018
      THIS IS MY AADHAAR (UID) NO : 387337113297
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        H
        Husna Moghul
        from Ernakulam, Kerala
        Oct 31, 2018
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        Address: Hyderabad, Telangana, 500072

        I made a bus booking, money was debited but bus ticket was not booked. I have called customer care of red bus they are saying to provide rn number so please give me the rr number. So that i can get my money refunded back. Please give me the rrn number immediately it's very urgent. Its little urgent. Redbuss customer care is asking rrn number so please provide me immediately.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Dear sir/madam my aadhar number not linking in npci pls link my account no [protected]
        I have applied for yuvanestham scheme ..in that I didn't received my amount ...they are saying to do this in NPCI please help me in ds
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          J
          Jigs440
          from Visnagar, Gujarat
          Oct 30, 2018
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          Address: Tapi, Gujarat, 394635
          Website: Npci

          Dear sir i fill my digital gujarat subsidy foam amd i linked my aadhar number in my sbi bank. But npci server not activeted my adhar number and inactive status.. So my problem solved plzz.. My aadhar num:[protected]. When i fill my subsidy foam and link with aadhar then npci server tell aadhar not linked and inactive. I visit my sbi bank and they tell me that in bank aadhar linked done. But npci server not linked in my aadhar. So plzz help me and linked my aadhar num in npci.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Dear sir,
          I want to transfer my subsidy to united bank of india account from sbi. For that, i had linked aadhar card to united bank of india account but still i m receiving susidy in sbi. Bank has delinked my aadhar card and again linked to united bank, but subsidy continuously received in sbi. What is the solution to resolve this problem?
          Hi sir my name is Nazarussalam I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Axis Bank, Account number : [protected], Ifsc code : UTIB0002553, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
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            V
            venu@npci
            from Guntur, Andhra Pradesh
            Oct 30, 2018
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            Address: Guntur, Andhra Pradesh, 522626
            Website: www.npci.org.in

            My name is Venu Babu, I have given/linked my SBI account number [protected] for the Direct Benefit Tranfer to Aadhar, currently I do not use my SBI account, So I want to change my account from Sbi to and another bank that have my account in Kotak Mahindra Bank Acc No.[protected], At Date of 22.10.2018 i am visited My Kotak Branch And i am requested to for make NPCI mappinng ... The bank has made my request and the Aadhar Seeding request and they are Accepted my request And they were updated CBS At 24.10.2018, but I will not be able to find Kotak Bank the site is showing on the linking status of SBI..., today i am visited my kotak bank, and i am asked about npci mapping Status for my account...they will saying ' We are updated your account already NPCI Mapping for DBT...' And they will Give the REQ ID 1-[protected]...So..please Change my DBT ac from sbi to Kotak Mahindra Bank.

            Thank you..
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Subsidy amounts are not submitting in bank since a year
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              A
              amittkute
              from Mumbai, Maharashtra
              Oct 30, 2018
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              Address: Ahmednagar, Maharashtra, 414003
              Website: www.ebharatgas.com/ebharat/forHome/home.html

              My father has not received LPG subsidies because he has closed State Bank of Hyderabad because of this bank converted to State Bank of India. So my father requested to the Gas agency for updating has LPG linked account number. After this request Gas agency did not take any action on this. Again & again my father went to gas agency office and asked the status of the request but no one gave the reply in a proper way. My father has installed Bharat Gas App & tired to enable subsidy again but that time, unfortunately, he clicked on subsidy out option. But for this situation who is responsible? Because we don't wont to out from subsidy schema.

              Regarding this, all case I have multiple times discussed with BPCL customer care but no one gave the proper solution /answer to me. After 6-7 months I have given complaint on PMO App then I received a call from BPCL customer care office, Nashik. Mr. Dhumal spoke with me first time and he confirmed our subsidy closed for 365 days because my father clicked Subsidy out option in the mobile App. I asked Mr. Dhumal on which rule under they are closed our subsidy for 365 days that he told me he will call again & give the Senior number. But after this call, no one called me. I checked my PMO complaint status where I have seen BPCL Territory manager contact number & email ID. So i sent email to Mr.Gupta for asking complaint status. As per Mr.Gupta reply our subsidy closed under http://www.givitup.in/docs/GiveItUp-Policy-CSR.pdf document mentioned " Consumer, Once have given up their LPG Subsidy, Can rejoin and avail subsidy only after one year from the date of giving up the LPG Subsidy." My father clicked subsidy out option before stop the subsidy than what about previous subsidies? And as per above-mentioned law Consumer, Once have given up their LPG Subsidy, Can rejoin and avail subsidy only after one year from the date of giving up the LPG Subsidy but here account closing reason our subsidies stop. BPCL or no one handles this issue that why my father tried to enable subsidy gain from Mobile App then please let me who is responsible for this?

              When I called to Mr.Gupta that time he told me his post again & again for try to stop continuous follow up. Please let me know how to I will get our LPG subsidies which are not received.

              Customer Id: 9200604
              Communication mobile number: [protected]
              PMO complaint number: PMOPG/E/2018/0497168
              BPCL complaint number: 3124010
              BPCL complaint date: 03/08/2018
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              [protected]
              gangireddy sathish's reply, Oct 21, 2018
              9000090985
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                B
                birai3039
                from Kolkata, West Bengal
                Oct 30, 2018
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                Address: 713204
                Website: www.npci.org.in

                Sir i like to inform you my addhar no.[protected] and bank a/c no.[protected] and ifscode :
                Ifsc code:- punb0015800, punjab national bank, bhiringi, durgapur. I haven't get lpg bharatges subsidiary. Which id :[protected] and registered mobile no.in bharatges [protected].
                I have biometric submit addhar card in bank but addhar card status found in npci database inactive state so request you please resolve that issue.
                Thanking you
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  R
                  Ram 132
                  from Hyderabad, Telangana
                  Oct 30, 2018
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                  I m mr ram pratap singh. My account is with canara bank account no[protected] my adhhar no is[protected]. My adhaar status is inactive in novi. I m not getting my subsidy. Please resolve. I have submitted the form in bank also but it is of no use. Also i register one complain at npci website but also in vail. Please look into the matter as it is very important
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  My name is Lavanya Tolati.i have updated my bank and aadhar details in my bank but still not updated, aadhar number:[protected], ifsc code: ANDB0000138, ACC NO:[protected] PLEASE RESOLVE IT BY TOMORROW AFTERNOON VERY URGENT AND NEED OF IT.
                  Dear Sir,
                  I have already linked my Aadhaar[protected] to Andhra Bank, but it is not updated in NPCI database yet.
                  I have verified with Bank they confirmed that its already done. Please help me in this!
                  Name : Dolu Govardani
                  Bank Account No : [protected],
                  IFSC Code ANDB0001222,
                  Aadhaar No[protected],
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                    RE Aneesh Guru
                    from Mumbai, Maharashtra
                    Oct 30, 2018
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                    Address: 400708
                    Website: [email protected]

                    I am the customer o[censored]nion bank of india, airoli branch. I updated my aadhar number to my bank account and my lpg distributor, also confirmed with the bank & distributor. But the problem is when i check my aadhar in the website of bharat gas[protected] and uida i it is showing inactive from npci server.
                    I resubmitted the aadhar to my bank but the npci status is still inactive
                    I am unable to get my lpg subsidy from last 6 months ie from may 2018 till month
                    My contact no. [protected]
                    Bank : union bank of india
                    A/c : [protected]
                    Ifsc code : ubin0541303
                    Adhaar number :[protected]
                    So please update my account in npci server.

                    Thank you.

                    Ganpat kamble
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      T
                      Thakor36735
                      from Mumbai, Maharashtra
                      Oct 30, 2018
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                      Address: Ahmedabad, Gujarat

                      Hi sir my name is popatji r thaor consumer no:[protected] i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india, account number : [protected], ifsc code : bkid0002004, adhaar number :[protected] so please update my account in npci. Thank u sir
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      My adhar seeded to punjab bank...actually i applied for yuvanestham schwme which was released to punjab bank...actually my bank is andhra...
                      Sir I didn't get any government schemes because my Aadhar not mapping with NPCI.I was consult my Account branch manager and he told Aadhar linked with account but we are not having facility to link NPCI.
                      So please update my Aadhar with NPCI
                      My Account no : [protected]
                      IFSC : SBIN0002779
                      Aadhar:[protected]
                      Phone no : [protected]
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                        P
                        Parvathimukund
                        from Manuguru, Telangana
                        Oct 30, 2018
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                        Address: Mahbubnagar, Andhra Pradesh, 515751

                        Hi am vadde parvathi my aadhaar number is[protected] i have two bank account one is sbi another is apgb. Sbi account number is [protected] ifsc sbin00020870. Andhra pragati grameena bank account number is [protected] ifsc code apgb0001108. To which account linked under npci mapper. While am checking it is showing that technical issue please check and verify my details. Thank you
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Oct 30, 2018
                        Updated by Parvathimukund
                        How many times I use to complaint. This is not the first one.please solve as early as possible.thank you
                        Hi sir my wife name is Husantara Khatoon I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Purvanchal Gramin Bank, Account number : [protected], Ifsc code : SBIN0RRPUGB, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
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                          M
                          Mrunalini Shinde Patil
                          from Nashik, Maharashtra
                          Oct 30, 2018
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                          Address: 411007
                          Website: LPG subsidy

                          Lpg id[protected]
                          I have not received my gas subsidy from my last 3 transactions. The message is that my aadhar card not linked to my account. I have 2 accounts in hdfc bank.in the account you are showing for subsidy is a joint account with my husband. The second account is also a joint account, but i am the 1st account holder. This is the account i had given originally and i used to receive my subsidy in this account. You have changed it at your end. I would be grateful if you would look into the matter and rectify this.
                          Thanks.
                          Yours sincerely,
                          Mrunalini shinde patil
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Hi Sir/Madam, My lpg distrIbuter name is Diwan Indane My Aadhaar No.:[protected] . My LPG ID: - 3-[protected] My cunsumer no:- CX1200393 My Bank: - Union bank of india bank. My acount no.:- [protected]. My Aadhaar card is updated in LPG. But not updated in NPCI database. So, I am not getting subsidiary. Contact No. is - [protected]
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                            S
                            sandy346
                            from Jodhpur, Rajasthan
                            Oct 30, 2018
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                            Address: Karauli, Rajasthan, 322242

                            I was getting lpg subsidy in pnb bank acc no [protected]last year. But i do not know how my aadhar was added for dbtl purpose in sbi bank account [protected]. Now i am working in bank of baroda and not able to connect my bob account no. [protected] to my aadhaar[protected]. As system shows previous bank iin is not matching. But my previous bank connected through aadhar is sbi. Pls connect my bob account [protected] for dbtl purpose.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              M
                              Mahendra Chandegra
                              from Ahmedabad, Gujarat
                              Oct 29, 2018
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                              Address: Junagadh, Gujarat, 362630

                              I am lpg consumer of indane, my adhar card no.[protected], consumer no. Is cx4396197 and my bank is dena bank, manavadar branch

                              As i am a labour and i was getting subsidy earlier but since last one year i am not getting subsidy

                              I complained about the issue to competent authority with complain no.[protected] and 1- [protected] has been done earlier but still issue has not been resolved by the company.
                              It is my humble request to resolve my issue

                              Mahendra chandegra
                              Manavadar
                              Gujarat
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              My transaction number[protected] amount 5000
                              I had a transaction icici credit card through BHIM apps but my transaction amout was deducted from my account but merchant is not receive transaction amount till now.
                              So please kindly solve my problem or adjust/refund transaction my amount
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                                dhananjay 562
                                from Tirupati, Andhra Pradesh
                                Oct 29, 2018
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                                Address: 517501

                                Sir,
                                I am G.Dhananjaya having aadhar number:[protected] and also having SBI

                                bank account No: [protected] IFSC code:SBIN0003187. My aadhar is linked

                                with sbi account number but it not linked with NPCI, Many times i contact

                                bank & told to active my adhar in my account but they said aadhar is already

                                active. After when i check online there showing aadhar is active in bank but

                                npci database is inactive.My all details as following SO kindly consider my

                                complaint and resolve as soon as possible...Thanking you sir.

                                yours faithfully
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  biju.p.abraham
                                  from Kasaragod, Kerala
                                  Oct 29, 2018
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                                  I, biju p abraham here by inform you that my aadhar is not linked in npci portal. Hence i am not getting my indane gas subsidy last 20 transactions. Please nite that my aadhar is already linked in sbi bank sb i account earlier i was getting my subsidy to my nro account of icici bank. But for the last 3 years i am nit getting my subsudy. Then i opened a new account in sbi olarikkara branch. Even then also no scope. My indane gas agency is sudarsanam olarikkara abd my customer id cx5510817.

                                  Kindly do the needful to get my subsidy

                                  Thanki g you.
                                  Biju p. Abrahan
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Oct 29, 2018
                                  Updated by biju.p.abraham
                                  No update received fir my first complient.
                                  Again raised one new complient that my aadhar is inactive in NPCI
                                  I have transfer amount of 10000/- on the date of 07/10/2018 from my UNION BANK AC [protected] (kapil GAJBHIYE) to one of my friend his AC no is[protected] bank name is ICICI BANK (IFSC CODE ICIC0006242)praful Kumar Jain, Amount has been debitated in my AC but amount didn't credit to my friend account
                                  Kindly help me out in this matter
                                  Kapil1978's reply, Oct 26, 2018
                                  Kindly help in this matter
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                                    I
                                    Im07sdg
                                    from Kolkata, West Bengal
                                    Oct 29, 2018
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                                    Sir,
                                    I booked a train ticket of rs 195 on 15 aug 2018 via upi but the transaction was made twice and twice the amount got deducted from my account. I was informed by irctc that they had refunded it on 17 aug 2018 but the amount didn't get reflected in my account till date.
                                    The payu refund id given by irctc is [protected] with bank reference number[protected].
                                    My irctc user id im07sdguin.

                                    I am also sending bank response below.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Nov 02, 2018
                                    Updated by Im07sdg
                                    As per your request for my complaint on RRN[protected], I am sending your required details. My account number is [protected], Nsc Bose Gomoh branch, registered mobile number [protected], account holder Soumyadeep Guin. I had made this payment through phonepe app. I am also sending my transaction details as well as bank statement below.

                                    Nov 21, 2018
                                    Updated by Im07sdg
                                    My reference number for the failed transaction is UTR :[protected]. This transaction is made via phonepe app and my upi ID of phonepe is ' [protected]@ybl ' . Hope that much information is sufficient for you to track and resolve my matter as soon as possible.
                                    Thank you...
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                                      Sv Kiran
                                      from Dhone, Andhra Pradesh
                                      Oct 28, 2018
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                                      Address: Chittoor, Andhra Pradesh, 517501
                                      Website: Mukyamntri Yuvanestam

                                      Sir actually i submitted my aadhaar to bank account but they they said aadhaar is linked but in mukyamantri yuvanestam app still it shows aadhaar seeded bank account is not there so.. Kindly please link my aadhaar and bank account with npci.
                                      A/c no:[protected]
                                      Bank: andhra bank
                                      Ifsc code : andb0001253
                                      Aadhaar no:[protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Devarasetti sunil gupta
                                        from Naharlagun, Arunachal Pradesh
                                        Oct 29, 2018
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                                        Hi sir my name is Devarasetti Sunil Guptha I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive and shows that my Aadhar linked to Airtel payments bank. I don't have account in Airtel payments bank. I have bank account in bank : State Bank of India Account number : [protected], Ifsc code : SBIN0014386, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Transitions pending but amount reduced in my account. This transaction use bhim app
                                        Transaction id is[protected]
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