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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

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Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Sir i have seeded adhaar with my sbi bank recently regarding subsidy issue. I have registered complaints for many times to the concerned authority but never got a soultion, as i m not getting my subsidy for more than 1 year. I have lpg connection in bharat gas having consumer no. 72705905 and named anurag kumar yadav. Kindly update my earlier bank account for subsidy transfer as i mm not getting subsidy due to diff account was mapped which was showing a loan account kindly continue with my earliest account and for this i have contacted to my branch also and they are saying they have done all the possible steps my adhhar no. Is[protected]. Kindly look into this matter and solve my issue.
Bank-sbi
Bank branch - kokar, ranchi
Ifsc-sbin0004579

I have been tiered of running here and there to get the subsidy in my accouunt but yet i have not got any solutions since last one and half year
Its a humble request to npci to give my subsidy to very first branch that is sbi as i want to confirm that i have recently updated my adhhar in this account even though i m not getting the money. Kindly solve it.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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S

Shivarudra Shivu

from Bengaluru, Karnataka

Nov 6, 2018

Sir I have new LPG connection indane gas
Last 8 month .
I am not getting subsidy to my account
Pls I cant get in subsidy
Please help me
Bank name Karnataka Bank
Branch CHAMARAJA NAGAR

Mob [protected]

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Sir im having axis bank which opened in 9.5.17 and im having karur vysya bank also. I need my subsidy in karur vysya bank. I told to my gas agency they telling your adaar card is mapped in axis bank not in karur vysya bank. They telling to mapped in it. I informed in bank also they delink and relink but till now not changed.. Till showing axis bank. I need solution sir pls help me...
My aadaar card number is[protected] and karur vysya account number is
[protected]. Ifsc code - kvbl0001657. Pls sir... I need to map my aadaar card to above my account. My name is lawrence michael. J.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by Lawrence michael .j how to see your return message cant able to see

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Axis Bank Customer Care

from Pune, Maharashtra

Nov 5, 2018

Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.

S

SUNILKUMAR GT

from Kamareddi, Telangana

Nov 6, 2018

Adhara link mobile - name : g t sunilkumar adhara no.[protected], Mobil No. [protected]

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Name pallabi bahadur saha
Address barrackpore kolkata
Transaction id[protected] at 10.20am
Transaction id[protected] at 10.50 am
Amount rs4000
Bank name state bank of india
Account no [protected]
Contact no [protected]
Date 03.10.2018
The amount has been deducted from my account but amount is not transferred to another bank account. Pls look into the matter as soon as possible and return the amount to my account.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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R

rushabh dobariya

from Surat, Gujarat

Nov 5, 2018

Clearances nahi hua hai clearance npci ki vajah se ruka hua hai or bank 3 workingdays bolti hai hum kya karenge sar pe diwali hai...

M

Madhu..

from Hyderabad, Telangana

Nov 5, 2018

My aadhar no[protected] and
my sbi bank a/c no [protected].
Please mapping with Npci
Ur gent plz plz plz...

Madhu..'s reply, Nov 6, 2018

Kindly request to aadhar maping NPCI SIR
PLEASE SIR URGENTLY...

M

Madhu..

from Hyderabad, Telangana

Nov 6, 2018

[protected]@gmail.com,
[protected]

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Address: 743503

My aadhaar card no. I. E.[protected] and i have linked with lpg connection (Unique consumer id:[protected], h. P. Gas) with my agency (Onkar h. P. Gas agency) as well as my bank account (Sbi) but till date the status shown npci not mapped aadhaar no. With bank. So please check and do the needful step in this regarding.
Bank details:
Name: tridib kanrar
State bank of india
Jayrampur branch
Account no:[protected]
Ifsc:sbin0018015
Micr:[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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M

Msviswanathan73

from Mirialguda, Telangana

Nov 6, 2018

My aadhar showing inactive in my Indian bank I gave the application form for aadhar seeding to my bank for coming dbt transaction and I gave Npci seeding form also it is over 30days and my aadhar is showing inactive now also what can I do ? please clear our doubt

Y

Yögâ Ñâñdà

from Eluru, Andhra Pradesh

Nov 6, 2018

Hi Sir my name is mallay yogananda I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI not linked...please tell me the solution.

B

BHARATSING INGLE

from Indore, Madhya Pradesh

Nov 6, 2018

Sir,

my adhar card link my hdfc bank account but gas subsidy not credit in account. gas distributer advise me to link my adhar card to NPCI maper. Please map my adhar at NPCI getting subsidy[protected] aadar number, hdfc acount number [protected].

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Address: Jajpur, Odisha, 754296

Dear sir i have linked my adhaar[[protected]] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank not seeded i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[[protected]].

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L

lucly

from Mustafabad, Haryana

Nov 5, 2018

Dear Sir
I make a payment from my payment to a bank account. My paytm number is [protected]. Payment amount is 1647.
Payment shows the message that payment is under process is NPCI. Please clear the payment.
Thanku

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Address: Rohtak, Haryana, 124001

Website: Npci

My name is gulshan kumar and residing at rohtak haryana. My sbi saving account no is [protected], lpg consumer no. Is 22219456 and aadhaar card no is[protected]. The matter is that i am not getting my subsidy in my saving bank account from the past two three months. Prior to this my bank account no. Was [protected] at state bank of patiala mini sectt. Rohtak who was changed as sbi, so that i closed the bank account in which the subsidy was received since 02 or 03 years. I was holder of another sbi account i. E [protected]and requested to deposit the subsidy. I approached to the bank but they said that my aadhaar card is not linked with account. I requested to be linked with aadhaar card and they tried their best but all in vain. I approached to the bank many times but they are also helpless as npci rejected my aadhaar card. Please same may be resolved so that subsidy may be deposited in the bank account. Thank you

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 03, 2018

Updated by Gulshan Kumar Gandhi I am harassed by the NPCI as the SBI staff alongwith Manager has tried their best but they could not find the solution. They are also surprised. What is my fault and why I am being harassed. I visited the bank many times why my AADHAAR card is not linked with the account.

Nov 08, 2018

Updated by Gulshan Kumar Gandhi consumer complaints logo
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BanksNational Payments Corporation of India [NPCI] regarding aadhaar card rejected by npci
National Payments Corporation Of India [NPCI] — regarding aadhaar card rejected by npci

1 Review
Gulshan Kumar Gandhi on Nov 3, 2018
Mark as Resolved

My name is gulshan kumar and residing at rohtak haryana. My sbi saving account no is [protected], lpg consumer no. Is 22219456 and aadhaar card no is[protected]. The matter is that i am not getting my subsidy in my saving bank account from the past two three months. Prior to this my bank account no. Was [protected] at state bank of patiala mini sectt. Rohtak who was changed as sbi, so that i closed the bank account in which the subsidy was received since 02 or 03 years. I was holder of another sbi account i. E [protected]and requested to deposit the subsidy. I approached to the bank but they said that my aadhaar card is not linked with account. I requested to be linked with aadhaar card and they tried their best but all in vain. I approached to the bank many times but they are also helpless as npci rejected my aadhaar card. Please same may be resolved so that subsidy may be deposited in the bank account. Thank you

Gulshan Kumar Gandhi
The matter is not solved till now, My bank account no is [protected] IFSC code SBIN0000706 Main branch ROHTAK Haryana and Aadhaar card no is[protected] and Bharat Gas consumer is no 22219456 at Mehar Gas Service ROHTAK. I want to linked the aadhaar card with my bank account as stated above so that the gas subsidy can deposit in the account. I have refilled two cylinder but no subsidy has been deposited... Prior to this my account was in State BANK OF patiala bearing account no. [protected] at Mini Secretariat ROHTAK in which the subsidy was deposited regularly from the 03 years but the Bank was converted into SBI so that I closed the bank account and requested to deposit the subsidy in SBI account no [protected] IFSC code SBIN0000706 at Main branch ROHTAK Haryana. But the aadhaar card is not linked with account and show that npci has rejected the aadhaar card.. So it is requested that same may be linked so that subsidy can be deposited into my account.

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G

Gulshan Kumar Gandhi

from Rewari, Haryana

Nov 8, 2018

The matter is not solved till now, My bank account no is [protected] IFSC code SBIN0000706 Main branch ROHTAK Haryana and Aadhaar card no is[protected] and Bharat Gas consumer is no 22219456 at Mehar Gas Service ROHTAK. I want to linked the aadhaar card with my bank account as stated above so that the gas subsidy can deposit in the account. I have refilled two cylinder but no subsidy has been deposited... Prior to this my account was in State BANK OF patiala bearing account no. [protected] at Mini Secretariat ROHTAK in which the subsidy was deposited regularly from the 03 years but the Bank was converted into SBI so that I closed the bank account and requested to deposit the subsidy in SBI account no [protected] IFSC code SBIN0000706 at Main branch ROHTAK Haryana. But the aadhaar card is not linked with account and show that npci has rejected the aadhaar card.. So it is requested that same may be linked so that subsidy can be deposited into my account.

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Address: Gulbarga, Karnataka, 585101

Website: National Payments Corporation of India [NPCI]

Respected sir/medam
In the above details my name is renuka w/o ganapati leave in h no. 9- 487/17/2 near ambabai devalaya shahabazar kalaburagi dist gulbarga i have opened a account for housing bill purpose a bank account is andhra bank account no. [protected] ifsc code andb0000164 my aadhar is linking in this bank account but bank linking statutes is inactivated npci i was so many times visited to bank for remove the inactive statutes but the could ant response me and i was suffering for the problem ago 2 years i kindly requested to please active my bank linking statues for releasing hosing fund.

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Address: Thane, Maharashtra, 400612

Gas subsidy declined inspite of all updated kyc in bank & gas agency... All customer care numbers are either busy or not in existence... Can anybody reply or help in the said matter or are we forced to pay extra for gas cylinder...in whose pocket does this subsidy money goes...? Bank...? Gas agency...? Or govt to whom we already pay the said amount...?

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Address: 680684

Hi sir my name is jebin baby i have submitted adhaar card in bank and adhaar updated bank account many times but the npci is still inactive. So my bharath gas subsidy transaction is failed many times pls active my adhaar to npci database. My adhaar number:[protected] and my account details canara bank, account no:[protected], ifsc code:cnrb0003536, kodakara branch. So pls update my account in npci database

Nov 9, 2018

Complaint marked as Resolved

My number 9995032468 My email id: [email protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Sir,

I, kunal kumar yadav is a customer of sbi branch narkatiya and hp gas agency narkatiya. I have been trying to resolve my lpg subsidy related issues for last 3-4 months which i haven't got for last two years. My aaddhar is linked with hp gas agency and also with my sbi bank account which is given for getting lpg subsidy. But i haven't got it till today even after completing all the procedures told by them. My last year subsidy has been lapsed because of them and this year subsidy will also be on the verge of lapse. So please tell me sir what i do, where i go, who resolve it and who is responsible for it. I am totally confused and very disappointed with their code of conduct. But after wandering here and there for 4 months i am able to know that aaddhar is linked with hp gas agency and also with my sbi bank account which is given for getting lpg subsidy but the same is not seeded in my bank account as per npci.

So please take an immediate concern about my problem and resolve it as soon as possible.

Thanks.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 560016

Website: Google Pay

Hello,

Icici account no:[protected]

I have sent amount of rs. 2878.00 to my vijaya bank account number [protected] through google pay on september 25th from icici bank.

The status says successful but amount is not credited to my vijaya bank account.

Google pay representatives told me to confirm with you.

Upi transaction id:[protected]

Please help me to sort this issue asap.

It's very emergency. Please answer where did the money go.

Thank you,

Shivani

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Address: Jamnagar, Gujarat, 361001

Dear Sir/Ma`am,

Greetings of the Day. . .

I am Jigar P Dave a Saving Account Holder of ICICI Bank & My Account is in Grain Market Jamnagar & Today[protected] I have done 2 Transjection on 11.00 A.M & Those Two Transjection is not creadited to beneficiary Account and From My Account it has been debited.

Those 2 Transjection are

1. Rs. 40, 000/- to Jignesh Dhorajiya into Bank of India with IMPS Ref.No:[protected]
2. Rs. 2, 000/- to Praful K Dave into UCO Bank with IMPS Ref.No:[protected]

If these two Transjections not done yet then Transfer the amount by today itself because it is on urgent basis.

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Address: 635601

Hi sir my name is vijay i have submitted adhaar card in bank and in bharath gas for sussidy adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number :[protected], ifsc code : sbin0000934, adhaar number :[protected]. So please update my account in npci. Thank u sir

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Y

YOGESH KUMAR SHARMA

from Jaipur, Rajasthan

Nov 2, 2018

My no.is [protected] attached from bhim upi. Yesterday on[protected]at 1:42pm i did a transaction of amount 5550-/ from andra bank to pnb.but amount has been deducted from my andra bank but not yet credited in pnb .plz help soon i need my money urgentgly what's goung on i amn' understanding never bhim app creat same problem before but now creating

C

Chandra Prakash Maurya

from Delhi, Delhi

Nov 2, 2018

Mobile recharge karte samay acc sbi [protected]se paise kat gaye mobile recharge nahi Hua na hi accounts men paise vapas aaya

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Address: Firozabad, Uttar Pradesh, 283204

Website: BANK AND NPCI

Dear sir,
Npci is still shows my old bank linking status which i have closed some months before. I have opened two new account but npci is not update my linking status. I have submit the consent form many times which you provide me. But npci is still showing my old bank account linking status. So i request you to update my aadhar linking status. My details are below...
Name - deepak sharma
Aadhar no.[protected]
Mo. No.- [protected]
Last aadhar linking bank - panjab and sindh bank (On[protected]
But showing old account linking date

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 02, 2018

Updated by deepaksharma80064 sir mera bank account - [protected]
bank- sbi
branch- sbin0007279
lpg id[protected]
consumer no- CX17752041
plz sir mera aadhar number bank account se NPCI par UPDATE kara do jisse meri LPG subsidy aa jaye.

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R

Rafeek Ansari

from Jaipur, Rajasthan

Nov 2, 2018

Sir meri 1 bill payment thi jo online h payment refund kiya gya h but mujhe recieve nhi hua h online department wale bol rhe h ki payment NPCI ke paas hi se refund nhi hui h mera k no.[protected] h
Mera account no.[protected] h
Mera atm card no.[protected] please aap payment refund kr de.

M

Manju20ki

from Baddi, Himachal Pradesh

Nov 2, 2018

Name - Madan Lal
Bank - SBI
Branch- Sholtu, Distt -Nichar( HP)
Transaction No[protected]
Date- 30th Oct 2018
Time- 18:57:26
Please refund my money, because I make another transaction.which is successful.

R

Ramya MCA

from Chennai, Tamil Nadu

Nov 2, 2018

Pls cash back my amount to my account

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Address: Solan, Himachal Pradesh, 173205

Dear sir
My pnb account linked with aadhar and gas contraction and i get subsidy last month in my pnb account but this time i received a message (Lpg subsidy of rs.400.41 failed, kindly provide your bank and aadhaar details to your distributor also link your aadhar to your bank account) i talk to my distributor they told me update aadhar to bank

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Address: New Delhi, Delhi, 110008

Website: NPCI server

My aadhaar number is[protected]. Please update my aadhaar seeded account. It is showing axis bank but i have seeded my india post payments bank account with aadhaar recently for direct benefit transfers and aeps. So please update my aadhaar seeded account to india post payments bank savings account in npci server as soon as possible otherwise i will loose my scholarship from government

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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J

[email protected]

from Mumbai, Maharashtra

Nov 2, 2018

Myself JItesh Gajanan Jadhav having ADHAR NO.[protected] wanted to credit Subsidy in earlier SBI ACCOUNT. It had been transferred to HDFC since Jun 2017.
In this regard I have completed all formalities with SBI and NPCI also.

Repeatedly contacting you, but problem not resolved yet.

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Address: 524314

Hi sir my name is piduru mmani rohini. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in andhrabank, account number : [protected], ifsc code : andb0000384, main branch, nellore. Adhaar number :[protected]. So please update my account in npci. Thank u sir...

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Hi sir my name is karshini gopal sharma.I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in IDBI, Account number: [[protected]], Ifsc code: IBKL0000350, main branch, haridwar, Adhaar number : [[protected]].So please update my account in NPCI. I have not get lpg bharatgas subsidiary Id[protected] PUSHPAK GAS SERVICE, P.O.- GURUKUL KANGRI PHARMACY, KANKHAL SINGH DWAR, HARIDWAR 249404 and registered mobile number in bharatgas [protected] . So request you please resolve that issue.thank you sir.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Nov 01, 2018

Updated by karshini Gopal sharma Add bank account for lpg bharatgas subsidiary get

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R

Ramesh Saladi

from Manuguru, Telangana

Nov 2, 2018

Sri
I am Ramesh my state government announced mukayamantri yuvanestam schem I am eligible in this scheme but can't credit scheme amount in my SBI account because of can't linked in the my account with NPCI

Aadaar no:[protected]
A/c no. :[protected]
IFSC. :SBIN0002759
CIF no. :[protected]

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Address: 411018

Website: www.Google.com

Hi sir my name is Ravi lashkar i have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbinoo16846 aadhaar number :[protected]. So please update my account in npci.
Thanks & regard
Ravi lashkar

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Address: New Delhi, Delhi, 110088

Dear sir,

I am indene gas customer, north west delhi and my gas customer no. A20014. Due to change my bank account i have not received refund my subsidy amount since april, 2018. I have completed all the formulties of ekyc with the bank copy of the same is enclosed as required by you. Kindly update the same immediately and previously subsidy also credited in my account.

Thanks & regards
Anil kumar

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