National Payments Corporation of India [NPCI] — aadhaar and bank linking status is inactive

Address:Hyderabad, Telangana, 500061

Hi Team,

My name is T K Ravi Kumar, I am not receiving LPG gas subsidy since 2 years.I have complained many times to the NPCI customer care number.They told that my aadhaar linking with the bank is showing as inactive at their end.I even deleted the aadhar linking and relinked it again in the bank..but still they are saying the linking status is inactive.
Even Bank manager has confirmed that he has done the linking properly, but still it is not getting linked at NCPI website.

Could you please help us in resolving this issue ASAP.

My Aadhaar number is[protected]
LPG GAS consumer number-CX1792544.
Bank: Andhra bank, Seethafalmandi, secunderabad

Please let me know incase any additional details are required

With Regards,
Ravi Kumar
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jan 30, 2019
Updated by Santhosh Kumar T K
Can you please provide an update on this complaint
Complaint comments 

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Money is debited from my bank account but not it is not credited in benifecier account
Transaction ID[protected]
From corporation Bank
Date 11January
Time 22:06:00
Transaction done from my account corporation Bank of India to State Bank of India

From last 3 months LPG subsidy (LPG NO.13931)is not credit in my account .I have contected NPCI they told that my adhar card is not linked with my acct then I visited my bank branch and the bank told me that now it is linked.But then also the subsidy is not credited.

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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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