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National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] — amount is debited from my account

Address:577004
Website:irctc

I am nithin raj t account holder of sbi davangere branch account no:[protected]. On 10/12/2017 i had done a payment on irctc an amount of 536.80. But the payment got failed and it not credited back to my acccount. When i tried to file a complaintagainst this in sbicustomer caredue to third party app they can't file the complaintagainst this. My upi id is [protected]@upi. Fromthe sbi customer care i got maid id support. [protected]@sbi.co.in, therefore i send a mail about this after 24hrs i got a reply that kindly get in touch with your benificiary bank tatis icici. I dont know how icici became part of this. And also there is no other information regarding how to contact the benificiary bank.
The refernce id of my transation is[protected]
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I'm tried to add 4000 rs from my debit card in a phone pe wallet but the thing is money debited through my account but it did not add in my wallet.

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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information