National Payments Corporation of India [NPCI] — national payments corporation of india [npci] bank linking status for aadhaar is inactive

Address:Chennai, Tamil Nadu, 600099

Dear all,

I am senthil from chennai, tamilnadu.

This is regarding lpg subsidy.

I was an account holder in sbi where i used to receive the dbtl subsidy earlier until march 2018. But this a/c has been closed now & aadhaar has been also delinked by sbi as per request.

Thus i wanted to transfer my subsidy amount to hdfc bank account for which i was kept informed by both hdfc, npci's customer care and bharat gas distributor, nk enterprises that your aadhaar is already linked with your a/c in hdfc. Hence the subsidy amount would automatically get credited to your a/c in hdfc for your next gas refill booking.

Based on their confirmation, 2 days before i booked and refilling has also been done. But the subsidy amount of rs. 230.66 is not yet credited to a/c in hdfc. Instead while checking online on ebharatgas.com, i noticed that bank linking with aadhaar shows inactive and its details are attached for your perusal.

It seems to me that it is not updated in npci database yet. I have verified with bank and they confirmed that they already linked my aadhar to bank a/c.

As a result hp gas dealer is saying bank details are not update for getting subsidy.

I contacted bharat gas distributor and hdfc, they are saying there is nothing they can do from their end.

Please help me on this to get my subsidy amount credited to my a/c in hdfc going forward. To get a proper direction, i have looped in all the respective departments here. My apologies for that. Please someone pitch in and resolve my issue.

Regards
Senthil
Ph: [protected]
Consumer no.: 52928387
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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