National Payments Corporation of India [NPCI] — transaction issue on 15th dec 2018 from google pay

Address:560068

My name is zubair.

I had made a transaction to sbi account from hdfc back on 15th december 2018 thought google pay (Tez).

The amount was debited to the beneficiary account (Holding account in your branch) and again been credited back but this has not been debited back to me.

When i talk to google pay customer care they asked me to contact sbi branch. Can you please check and revert the amount back to my account as its been 30 day till today the amount been held.

I have been chasing on this to customer care but they are not responding properly.

Google pay transaction id[protected]
Receiver upi id - [protected]@okaxis
Upi transfer id[protected]

Regards

Mohammed zubair
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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I have bhim id. But when I open it it's showing me upi registration fail try again. Please sir solve my problem. Details My phone number [protected] My upi id [protected]@upi bank name union bank Please sir as soon as solve my problem

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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
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    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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