National Payments Corporation of India [NPCI] — UPI amount transfer to wrong account

Address:PO- DESH BANDHU NAGAR PS- BAGUIATI

Amount credited to wrong Account via UPI transfer.I am Sumit Kumar Modak Proprietor of R.S.M Textile A/c NO.[protected] at SBI BIDHANSARANI Branch (IFSC CODE: SBIN0016630) had used Google Pay to transfer fund to SWASTIK TRADING CORPORATION A/C No.[protected](Vijaya Bank, Braboun Road Branch) 18/11/2020 but instead had wrongly entered the A/C No.[protected] (Vijaya Bank, Burrabazar Branch), but put right IFSC CODE, UPI transaction id[protected]. My SBI Branch Manager send mail to that branch dated 03.12.2020 but they didn't give any reply. Then 16.12.2020 I physically attend the Branch and gave application to Branch Manager but still now bank doesn't Reverse the amount. So kindly solve my problem as soon as possible. As in this pandemic situation it's very essential for me.
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National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jan 22, 2021
Updated by Rsmtextile
Vijaya Bank now Bank of Baroda.

Jan 29, 2021
Updated by Rsmtextile
For this wrong transaction I informed my bank SBI as on 03.12.2020, and my branch Manager send mail to Bank of Baroda (IFSC CODE: BARB0VJBURR) 4 times from that day, but they didn't give any reply to my bank.

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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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