Naukri.com — Fake call from naukri.Com and deducted 23100.... Refund my money

Hi Team...

I have applied for job in naukri.com and I got call from naukri.com then she asked me whether I am looking for job in pharma company, I said YES. She said that she was recruiting for Sun Pharma and Cipla and asked me to mail documents like Address proof, passport size photo, updated CV, Highest qualification doc.
After sometime, she called me again and said that near my location only Sun Pharm is available and I have to get ready for interview within 1 hr, I will receive call for interview and said if I got selected, I have to pay 2100 for referral ID, after getting that I will confirmation letter.
Other lady called me for interview, she took interview and said will call and confirm me the result of interview. She again called me after sometime and confirmed that i got selected in Sun Pharma Industry and asked to talk naukri.com lady for referral code.
I called back to naukri.com lady to give the news that I got selected and need referral code for confirmation of job. I paid 2100 (pic attached below) through google pay which they were supposed to refund with my first salary. I got mail of receipt with referral code and I shared that code to Sun Pharma interviewer. She said the next round will be document verification and for that I have to pay 8500 which will immediate refund within 10-20 mins after verification done.
After sometime, again I got call from a man named Aravind for verification process. First he confirmed me with referral code and proceed verification and said as Sun Pharma is MNC so I have to undergo further processes, He asked me to pay 8500 through google pay or transfer via bank, I paid. Again he was saying to pay 12500 for courses which will be refundable altogether, I asked him to refund my 8500 first then only I am not able to pay because I don't have that much of money in my account. Then he said to pay 5000 now and 7500 later, I paid 5000 to get my refundable money.
After sometime again he called me that arrange 7500 too now because his team not ready and it is against company policy and I have to pay altogether. Then only they were going to refund my money (8500+12500) after profile creation process done, again I arranged and paid to get my refundable money fast. and he shared coarse ID and said I will get call from other HR for final Confirmation and will ask me payment mode and will refund my money. And asked me to only share ID if the HR will confirm the same.
I was awaited for 3 hrs and didn't receive any call, I called back to Aravind that i didn't receive my money yet, first his phone was off after calling again and again he received and said that HR is in meeting, will call within 1 hour.
I got call from other lady named Diksha, I asked her to pay my money back, its too late now. She asked me to pay other 7500 for creating bank account at 7:30 pm evening. Then i asked her to pay my earlier money, after that only I am able to pay because I don't have money left in my account. I said her first let me talk to Aravind.. I called him back and asked him to pay back all my money and I don't need any job any salary bank account because I don't have money and during this crisis my financial issue is not good. He started forcing me that no ma'am you have to pay anyhow and now otherwise it will be big problem for you and him. I didn't paid 7500 because I felt that they are fraud.

During this crisis time, they cheated me and I lost my money which is very important for me and my family during this pandemic.

Please do favor and refund my money (2100+8500+12500= 23100)

I request you, its urgent.

Thank You .
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Naukri.com customer support has been notified about the posted complaint.
Verified Support
May 25, 2021
Naukri.com Customer Care's response
Dear Customer,

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
May 26, 2021
Updated by sofiakhanam
Please refund my money.
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