Naukri.com — fake calls and fraud from naukri.com

Shivangi Kishore

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I received a call today from a lady named neha claiming that she is from naukri.com (Truecaller also mentioned "neha naukri"). Initially the lady asked me to mail her all the relevant documents for the interview including my updated resume, last semester's marksheet and a clear picture of mine on "[protected]@hr-naukri.com". Then she started asking me about my preferred job location and told me that she has some job opportunities which matches my profile and asked me to pay a sum of rs. 2500 as a security deposit which is refundable after 24hrs if i do not get through the interview process or else with the first month's salary of my new job. She asked me to pay through official naukri.com. She told me once i pay, they would schedule an interview with itc, amazon and indigo airlines (Bangalore domestic airport) as my resume got shortlisted by the company for the interview. After convincing me to pay, another lady took up the call and guided me how to pay the amount. Since coincidentally, there were some network issues, she forwarded a payment link on my registered phone number on whatsapp.
Here are the numbers that tried to contact me through calls and whatsapp claiming of being naukri.com employees:
[protected] (Truecaller: neha naukri)
[protected] (Contacted me on whatsapp)
[protected] (Truecaller: sonali pandey)
It is such a shameful thing to hear that inspite of the trust that the candidates have on naukri.com, they are still facing these kind of fraudulent activities and still there is no improvement in terms of reduction of such fake callers or any actions taken on them.
I hope the respected authority of the company takes some action soon on the above mentioned case or else i will have to take the case to the higher authority for a proper action.

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Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Naukri.com Customer Care's response Dear Shivangi Kishore,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that “[protected]@hr-naukri.com” is not associated/ part of Naukri.com (Info Edge (India) Limited) and the calls has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com