[Resolved] Naukri.com — For the refund and cancellation of service asking too much money many times ua

[Resolved] Naukri.com — For the refund and cancellation of service asking too much money many times ua

K Krishna priya1098 Jul 5, 2021 Jul 7, 2021 This thread was updated on Jul 7, 2021

I am a nurse looking job abroad, I applied on the site of Lifeline Hospital Abudhabi, on the same day i got a call which states from naukri services, and told they have reviewed my profile for the selection to above mentioned hospital ..Asked to pay 3500 for the registration purpose .i have done with the payment..and told to send my certificates copy..i sent all the copies they asked, later they asked to pay 4500 for the verification charge...i denied, but one person called me and made me convinced.again they asked for 7500..that time i completely denied and told them that I'm not interested to proceed..and asked for refund.Again they called and asked me to pay NOC charges if i want refund..I did payment..this all happened on 3/7/21.and they told office will close soon and remaining procedures will get completed by Monday morning itself..today afternoon they called me and asked to pay 3550 for cancellation charges..i paid after quarelling..again they told me to pay 4500 to get completed the process and told all the money get refunded after the final payment of 4500...i did.. total 18250 rupess i paid to them..Now they are telling that only 50% is completed, i need to pay 4500 more to get my money back..I don't know what to do.. please help me to get my money back..They are telling that if i won't pay my account will get blocked and won't get the money back..what should i do??Please find a solution for me..here I'm attaching all the chats, call history, mail and payment details. The name they told are naveen agarval and sushanth varma. Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support Jul 07, 2021 Naukri.com Customer Care's response Dear Krishna Priya, Greetings from Naukri.com! At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice. We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent. You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a: Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc. Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate. For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located. Please feel free to revert in case of any query; we would be happy to help you out. Regards, Neha Arora Naukri FastForward Customer Service Info Edge India Ltd. Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST) UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST) International Clients[protected]:30 AM to 6:00 PM) “ My issue is still not resolved…… “ Please follow our escalation process for speedy resolution either by directly calling our Customer Success Toll-free number[protected] &[protected].30 AM to 6.30 PM IST) or write to [protected]@naukri.com
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