[Resolved] Naukri.com — I'm complaining about non-refunding of money

[Resolved] Naukri.com — I'm complaining about non-refunding of money

R Ronit Shome from Lala, Assam

I received a call from [protected] by the name of Tanya who saithat my CV was selected for interview rounds in LnT Company. Being a job seeker, I actually dropped my CV in naukri.com, so i believed her. She asked me to pay the registration amount of Rs. 2500 which she said was refundable no matter if i get selected in the 1st interview or not. When i got selected in the telephonic round of the interview, they put up a training amount of Rs. 9500 which was again said to be refundable. I receive that call from another number [protected]. They also replied using their email id : [protected]@gmail.com. And after i paid that amount, they again ask me to send Rs. 8500 for opening my salary account. I have known a lot of working class people who have salary accounts made by the company they work for and that too without any charges or minimum balance. I was not able to pay them their aforesaid amount and now they are spinning me for my 12000 rupees which they owe me. +2 photos Was this information helpful? No (0) Yes (0)
Jan 13, 2019 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Dec 12, 2018 Updated by Ronit Shome I received another phone call from a different number [protected] regarding the refund of my amount of Rs. 12000. It was a male this time. He claimed to be calling from naukri.com/shine.com refund department. He asked me to pay a sum of Rs. 2000 for some challan. I denied to pay that amount as i clarified from naukri.com helpline number. Please help me get my amount back. They are seeking money for refunding my own amount. Please help me out Dec 12, 2018 Updated by Ronit Shome They are also arguing without satisfactory replies. Dec 12, 2018 Updated by Ronit Shome Please let me know your consent what i should do and what not. Verified Support Dec 13, 2018 Naukri.com Customer Care's response Dear Ronit Shome, Thank you for registering your concern with Naukri.com At the outset we would like to clarify that “[protected]@gmail.com” is not associated/ part of Naukri.com (Info Edge (India) Limited) and the calls from number ([protected] and [protected]) has not gone from Naukri.com Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question. On basis of past complaints from jobseekers, we encourage you to be wary of emails that • Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email • Do not provide a call back phone number or provide contact information that is outside the country • Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose • Promise a guaranteed job • Promise emigration and ask for money to process visa, etc. Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located. Please feel free to revert in case of any query; we would be happy to help you out. Regards, Team Naukri.com
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