Nikon India Complaints & Reviews

Sir,
30th sep, 2016 am purchased a nikon dslr from great eastern trading co. Siliguri. Camera details - d 3300 slr still camera (Sl no -3547/7887/3281) tax invoice no - 29 / sa /1617 /07039. Invoice date[protected] vat no - [protected]. On nikon website and inside kit box i noticed i am supposed to get 16 gb wifi sd card and trypod. But while contacted representatives concerned said nikon is not providing these.

Ek he problem bar bar repeat ho rahe he service center me 3 time dikha dia or 10-12 din ke lie gurgoun b beja par kuch b thk ni hua .ab aap log he batao kya karu me ap logo se to itni se problem solve ni ho re he kesa service center he apka ap ke problem solve nahi karpare .. Ab to mere sare friends b bolne lage ki kabhi Nikon ka koi product nahi purchase karege Nikon se accha canon he .. Canon ki service Nikon se bhot zada accha he ap muje ye bata do ap ise thk karke doge ya me consumer ferm me complaint kare ..me or mere friends because mere friends ke products me bhi problems arahe me ap plz Bhopal me mujse bat kare no [protected], [protected]
Please call kare

I bought this top of the line DSLR from Nikon DSLR Zone in Kolkata on 14/05/2016. In the subsequent trip in Africa, the camera goes through absolutely normal usage but I noticed the top LCD is broken and then observed the back cover seal is having hairline gap. When I took it to service centre they even refuse to take warranty card and without looking into it blatantly said its a problem due to user handling and warranty doesn't cover it. I have been using DSLR for last 24 years and using Nikon for 20 years and used it always with care and never faced such situation. Later Nikon sent me snaps that the latch inside the body is broken due to some impact as they inferred but there is no apparent scratch or impact mark in outside body which clearly indicates the body is absolutely poorly built and can't withstand a normal usage impact that a camera should withstand at this price point. They repaired on chargeable basis and claimed 8715/- for repair charge on a product of 70000/- price sold merely a month back and fully under warranty just showing some flimsy ground and avoiding their responsibility as manufacturer. I want them to absorb the charge of repair and send an apology for this abject harassment to customers.

I buy nikon coolpix A100 digital camera. Camera working to slowly or the picture clearty is not to good. So please return my item or refund my money.
I was send my product detail or invoice number by attached picture.
Please regarding any info or help contact my mail (rahisaini.[protected]@gmail.com)

I have buy a camera Order ID: [protected]. I have not get package content Rechargeable Battery and Charger. Please solved this problem.

I bought nikon d5100 four years back. Last month my sd card slot was not working, so i given it to authorized nikon service center in pune for repairing. On the same day, i got a call from the service center saying the sd card circuit was damaged and have to replace, which will cost around inr 8, 500.

I refused to replace the circuit and collected my camera. Fortunately, i got one friend who knows camera repairing, he inspected and found some dust got stuck in the sd card slot and cleaned it up. Now my camera is working fine without any issue and without any cost.

When i collected my camera, they charged me inr 230 for technical inspection fees. And the person (Anand soni) who spoke to me was not at all professional.

Now question is:
•is it really a authorized service center?
•if they not able to find the root cause of the problem, then why they have charged technical inspection fees.

Two months back, i had flash issue with my camera. Same i have given it repairing and charged me approx.Inr 3500 saying flash circuit was damaged. Now flash is not working properly at manual mode.

How can i trust the authenticity of the service you are providing?

And i will surely not recommend to the folks who come to me for suggestion.

Regards,
Rupesh pillay
Pune

I purchased one Nikon L 310 Camera through Flipkart in 2012 for Rs.12000/- It stopped working. Took it to a Service man, he said that the Mother board is eaten up by some insects and it is damaged beyond repair and needs replacement which costs Rs.6000/- I have not taken even 500 shots from this Camera. It is well kept in the Camera Bag and kept in a cupboard. Then how insects will enter into the camera first without entering the cupboard and camera bag ? How can insecta enter into the Camera abd damage mother board. If this is the condition of a costly nikon camera, then where to keep the Camera ? When I took to the service point, he said that the Warranty is over and if it is repaired by the Company, it will cost dearer and advised to go to a good technician. Are these Companies like Nikkon is cheating their customers by not supplying insect proof Cameras. I think already there is eggs of the insects in the Camera when it is manufactured and it slowly breed into the Camera, because there is no chance to go any insects into the camera where I kept. A.N.Xavier. Advocate. Tirupur TN [protected] Mail. xavier.[protected]@ yahoo.com

20.11.2015
Ordered ID:[protected]
Invoice Number: MH-BOM[protected]
I ordered a Nikon Cool pix L31 16.1MP Point and Shoot Digital Camera (Purple) on 17.11.15. It delivered on 20.11.2015. I paid rupees 3506. But In that parcel camera, batteries and case only. It have not a 8GB memory card. Your missing my 8GB memory card.
Then how can I capture a Photos?. Please send the 8GB memory card Soon.
My Address: Email: [protected]@gmail.com
Babu K
Sri Annamalaiyaar Printers
5/3, Mudukku street, South Bazaar,
Kovilpatti-628501, TAMILNADU

I bought Nikon coolipix S2900 by ask me bazaar.today was delivered.m happy with this item bt one accessory is missing.in this pack 8 GB card + camera case free.BT I had only camera case..no memory card in this pack..plz tell me how can I do ?

My Father paid the price via debit card. The first time he entered his pin into the machine, no receipt was generated, but the amount (49k) got deducted from his account. The shopkeeper urged my father to trust him and that the money wasn't credited to his account and he must re pay. My father believed in him and repaid the whole amount again. This time the machine produced the receipt. he later checked his balance /transaction details online, and found that money was debited twice from his account as he suspected. He later called the owner/shopkeeper, to just ask him to show his credit details for that day, so that he could approach the bank with a proof. However, the shopkeeper rudely conversed and now for the last 4 days he is not attending the call.

Hi My name Chandan Parida and I have purchased one Nikon Camera model- Coolpix L29 and serial[protected] on[protected]invoice date) in the name of My wife Mrs. Priyanka Parida vide Order number OD[protected] from Flipkart Online Store. After delivery I found inherent defects of the camera regarding Camera flash same has been updated to both Nikon India and Flipkart. After several complaints finally flipkart had replaced the camera and issued new one of same model on[protected]invoice date) and serial number 11027499 and order ID is OD[protected]. Just after one month it was also started giving similar issues hence I have contacted Nikon India for assistance they have given technical support over the phone. This is happened twice or thrice within one year as I am using this camera occasionally. So hardly I have used it ¾ times in a year and every time it is having flash issue. Today[protected] I had called Nikon Customer care for the complaint of my camera, this particular model is having manufacturing defects hence we should refund the product cost or replace another model of same price because still it is in warranty. I have given 2 years of warranty for this camera. But surprisingly Nikon CC agent Ms. Sweta has declared that flipkart is not our authorized dealer. They are purchasing NIKON products which is treated as unauthorized dealer. We are not giving any solution for those products. Now Question is to you all parties of flipkart and Nikon that how one manufacturer is giving products to one unauthorized dealer who has no permission to sale the product?? How one dealer who is not authorized to sell the product but still he is selling to the customers and taking amount from them by saying manufacturer will give the service and warranty and this is genuine and original product of manufacturer?? Now my point is I am not looking for this product in any condition hence kindly refund the amount of Rs 4389 (invoice amount) else provide the different model with same price or we people will be answerable before consumer forum and before all social networking sites that these are the internal agreement between two most branded organizations to cheat customers. If I am not getting the solution within seven days we will be serve legal notice from my Lawyer and will send it to you below HQ: Alos Shinagawa Intercity Tower C, 2-15-3, Konan, Minato-ku, Tokyo 108-6290, Japan then we have to give the refund + compensation. Regards, Chandan [protected]

Hallo.. I am customer of Snapdeal (ID no. - [protected]) There are no camara case and no 8 gb sd card given with the camera kit. Those are promised to deliver along with the camera Placed on Thu, 13 Aug, 2015 Plz send the product as soon as possible... Thank you.

I have received a defective piece of D7000. Dropped the below mail to nindsupport & nindsales. Please help me folks: "I have purchased a Nikon D7000 DSLR from The Prism, Kolkata, Nikon's Exclusive showroom in Kolkata on 18th July 2015. While unboxing the camera, Mr. Ashish, who was the person at the store, felt that the autofocus was not working. He removed the lense & set it properly again, changed the autofocus switch in between M-AF (in the body) and it started working fine. He said that the lense was not set properly. Later on I faced the same issue & discovered that the AF/M Switch in the camera body is not working properly. Whenever I am changing it from M to AF, AF is not working. Display shows it is in Manual mode. Please note: Lense AF/M button is always in sync with the body. Last week I reported the issue to The Prism and I they accepted that there is a defect in the switch, better to say manufacturing defect. Now I claimed for a full body replacement of D7000 since it is a manufacturing defect, they redirected me to the Nikon Service Center. In the Nikon Service Center, at A.J.C Bose Road, Mr. Biswajit, Nikon engineer, examined the product and find it is not working. When I asked for a replacement they said replacement can not be done from the service center end. Now, The Prism is not agreeing to replace the product and confusing me suggesting several glitching words. Finally, Mr. Kaushik Datta is not reviving my calls. Since this is a manufacturing defect and from the day 1, I am looking for a replacement and not a repair. Please suggest me what is the procedure to replace the product since it is written in the warranty card that "Your Nikon Digital Product is Guaranteed against any manufacturing defects for one full year from the date of purchase." Thank you for your patience & assistance. Dropped this mail with the hope that Nikon will help me out before I moved to consumer forum.".

Against order no. [protected] I have received delivery on 29th July 2015 when open packet I have not received 8 GB external memory card with my deal, I have communicate company customer care they advice to complaint you. Kindly take necessary action and provide 8 GB memory card at the earliest of Nickon Coolpix L31 Camera.

Hi, i have submitted by camera NIKON COOLPIX S6300 in RED COLOR (S/N[protected]at Ridhi Sidhi Electronics Jodhpur ([protected],[protected]on date on 19/5/15 for servicing, service order number-JDH-001074. after due date of returning of camera when i called to center that time they informed us that my camera missed by their internal process now service center deny to return same type of camera or same camera amount BR// Vijay Mathur-( braj.[protected]@gamil.com) [protected]

I have a Nikon Coolpix L820.it got a complaint.i go to nikon authorised collection center thrissur they give to authorised service center ernamkulam.they repair the camera and give to me.then, i try to record video.it is not recording.what is the problem

Dear Sir, I purchased a Nikon Coolpix P520 from the Camarena at H.B. Road, Ranchi on 10/06/2014 within three months that is by September 2014 I observed its rubberised grip had loosened and now that is on 18/03/2015 when I tried to switch on my camera it did not open and when it finally did, none of the controls were working. I took it to the Cinema Cinema service centre which is an authorised Nikon centre in the evening, where they said it was a case of shutter error or malfunction and said it could take 3-4 days at least and said that they would provide a standby if I'm very much in need of a camera but when I asked for the standby they said they didn't have any. I have a field trip from 21-23 March and I don't have a camera when I need it the most . It is regrettable that a company of your size and reputation is putting out such substandard cameras on the market and the after sales service offered by your authorised service centres is not up to the mark and is causing great inconvenience. In this connection I would like to mention that a few years ago I purchased a Nikon S570 within two years the stopper for the battery broke and now the battery does not stay in place and keeps sliding down. Harshita Prakash [protected] [protected]@gmail.com 701, Kali Tower H.B. Road Lalpur Chowk Ranchi- 834001 Jharkhand

Hello, I have spoken to your customer care team on multiple occasion and have also visited the local service centre.. from: Sharath Ramanna <[protected]@gmail.[protected]@> to: [protected]@nikon.comdate: Mon, Sep 22, 2014 at 11:02 AM Hello Team, I am writing to you with respect to an issue i am facing while shooting video in my Nikon D610. I'm seeing a flicker on the screen when shooting in all the modes except for 760 - 50fps and match it to 50 Hz noise reduction manually. This is affecting my professional work. I am attaching a sample video as requested. Kindly get back to me at the earliest. _DSC4294.MOV For which i haven't had any response. I took my camera to a service centre and the technician their tells me that he has never come across such a case before. Its been less than 2 months since i bought this camera and i have spent a lot of money on it. Hope you understand.

I have deposited my nikon coolpix s3100 ai your siliguri service centre on 01/08/14 vide IVR/SLR-001872 owing to LENS ERROR problem.service engineer given an estimate of Rs-3900.00, on my refusal they charged Rs 225 .00 for inspection.On my query they stated it requires complete change although camera itself worth Rs-5000/-.Accordingly, I went to local technician where the problem got solved for only Rs-500/ -. I would therefore request to take necessary steps to restrict these fraud acts in the name of your renowned company. from-Manojit Sarkar, SILIGURI, [protected]

Sir, May I request to you . I was demanded a Nikon Cooplix S3600 Advanced Camera but I was received S32. Unfortunately due to some mistake of delivered the product. I was complained of the product. after come at home . delay of my com plane due to reason of i am out of station .I want to you please replacecement of product and delivered my product those I was demanded. may I hardly request to you please replace my product. i am waiting of your response. may i request to u please conform my request on my mobile no [protected] by an sms. I hope you take an early action pl.