Nissan Motors — After sales service - lahori nissan, jammu

Address:

180001

Dear team

I have owned a datsun go which was met with an accident on monday (15th aug'16) and for repair i parked a car at nissan authorised workshop gangal, jammu. Insurer surveyor visited car and has already taken photos and completed the formalities. However, yet no work started by the said workshop on my car as already 3-4 days passed and now they are asking me that they have not front shade mirror with them and will taken almost 10 days whereas when i parked car in workshop they confirmed me that they have all parts even they check it in store room with me regarding mirror and all.

This is my 3rd complaint against them but still no improvement seen in their services. Really upset my mind and i'm rethinking why should i opt for nissan/datsun brand where after sales of services is too poor. Even my cousin bro thinking of buying new car - datsun go+/redi go but will ask him to not buy this brand car as after sales service is too poor even after registered a complaint.
I'm requesting you to pls ask them to improve the services in terms of quality and timely fast service or change the dealership for servicing so that customers like me don't go away from such good brand as i'm driving car from last 3 years and very happy with it but wen come on services it lead me to unhappy.

Again requesting you to take urgent step and don't let me loose the hope.

Thanks and regards
Shakti sharma
[protected]
Jammu