Nissan Motors — Nissan evalia breakdown mh17 bd-0747

Address:	Ahmednagar, Maharashtra, 413708
Website:	www.saidishatravel.com

Dear Sir/Madam,

Greetings from Sai Disha Travel, Shirdi..!!

Very good Afternoon, Hope you are doing well. Forced to write the mail as the service at the Nissan centre was just a money making business ………service provided at SHIRIN Nissan service centre at Aurangabad.

We have used the service centre few days back .Exacted dates are 7th Feb 2016 and the vehicle work got completed on 13th Feb 2016. For our vehicle Nissan Evalia, work was of gear box and suspension and the amount billed was of INR 44767/- and the same was paid without a delay once the work was done …As a normal procedure.
Yesterday we are on date 18th Feb 2017. i.e 5 days passed (correct me if I am wrong in my calculations???) .

Yesterday we have faced a gear breakdown for which we have paid 44767/-.When we called up Mr. Sandeep Matere the service advisor at SHIRIN NISSAN for the concern for the above subject he says that bring the car to Aurangabad. HOW IT IS POSSIBLE its not even in the condition to drive and the executive says to drive down 100kms from Shirdi to Aurangabad. how it is possible when the gear box had come out ..THINK THEY SHOULD BE TRAINED WELL. he was supposed give us the call back with the solutions but he never did and after repeated calling that guy did not bothered to answer a calls even once and he did not have a courtesy to answer the SMS. We don’t accept this kind of service from a BRAND CALL NISSAN. Today we called Mr. Sandeep that time he given me the answer he left a job you take Service manager number but the service Manager Mr. Shoeb also not pick up the phone. After the entire scenario when we consulted the Local mechanic in Shirdi (As your people were not responding) they have informed us the incident happens just because of the careless of your mechanic. Nut bolt which was supposed to be fitted and tighten they never bothered to check the work .. And due to which we have faced a problem…. Then for what you have charged us INR 44767/- just to bring our life in danger, will your service centre would have taken care if it was a life threatening situation…..I AM SURE U PEOPLE ARE LEAST BOTHERED ABOUT YOUR SERVCIES AND CUSTOMER CARE.
At least perform the work to perfection when it deals with someone life journeys……

I have a business of travel & tours and being customer service industry I understand there areas where people make mistakes but what happened with us was sheer blunder…..

We already send already send the complaint in our local base but no one is replayed me positively find below mail ID.

Ishwar Gahire

19 Feb (12 days ago)

from : Ishwar Gahire
to: [protected]@shirinnissan.co.in,
[protected]@shirinnissan.co.in,
service.[protected]@shirinnissan.co.in
cc: customercare.[protected]@email.nissan.in,
dealer.[protected]@email.nissan.in
date: 19 February 2017 at 12:41
subject: Nissan Evalia Breakdown MH-17 BD-0747
mailed-by: gmail.com

to gm, service, service.crm, customercare.n., dealer.managem.


Swift revert will be highly appreciated because our vehicle in on road breakdown spot in shirdi…

Regards,
Ishwar Gahire
Sai Disha Travel,
C/O Om Sai Travels,
Rui Shiv Road, Shirdi-423109
[protected]
[protected]
www.saidishatravel.com