Nissan Motors — Nissan Terrano New Car Blunder

Address:400706

This is with respect to complaint to be logged against Nissan.

Details as below:

I had booked Nissan Terrano top model on 12th Feb 2017 and we were committed by dealer delivery date of 19th Feb 2017. We needed this delivery on this date since 20th Feb 2017 was my birthday. Unfortunately we did not got delivery then we requested them to deliver on 24th Feb 2017 I.e., for mahashivrartri but unfortunately it was again not delivered on both the committed dates and in good day.

After that it was delivered on 03rd march 2017 in the night, during the period also there was no proper details given to us as well. Unfortunately 03rd March 2017 was not a good day for us since my lent(fasting for good Friday) started which gave me a mental setback. Also the committed average was 20 but average that we are getting is 13.

Apart from this major blunder is that the finishing of car is not proper and colour is getting faded which is not at all expected when you buy a car of such a big amount I.e., 17Lakh. Also there is no proper response from this dealer or cooperation.

This has also led impacting my corporate work badly involving time and money just because of this dealer and pathetic service of Nissan.

Hence I would like to file a case against Nissan for new car and compensation for all this blunder.

Dealer Details as below:
Etco Motors Pvt. Ltd.
Kamdhenu Bldg, Ground Floor,
NearJuinagar Railway Station,
Sion Panvel Highway, Juinagar,
Navi Mumbai - 400 706

My Details as below:

Name: Pratish Korathu
Mobile No: [protected]/[protected]

Requesting to please help.

Also please note that i have parallely logged same complaint in consumer court as well.

Regards,

Pratish
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Nissan Motors customer support has been notified about the posted complaint.
Apr 10, 2019
Updated by Pratish Korathu
Almost 2 years and no response and now even i have left hope.
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