Nissan Motors — Very very poor quality

Address:	New Delhi, Delhi, 110034
Website:	nissan.in

I write here as a customer who is disappointed with Quality of car and Nissan India Customer Service. Even after writing to Nissan India CEO Mr. Malhotra thrice I have not received any satisfactory response and thus I am forced to write here.
I decided to buy Nissan Sunny on the belief that it will be as per stringent Japanese Quality Standards. Over three and a half year I have come to realize that the quality of car is very poor and not worth Nissan Brand name. In less than 50, 000 KM run I was informed to get multiple spares replaced for my car. These spares were either never replaced in my earlier cars or were replaced after 100, 000 KM. My biggest shock came in November 2015 when my car did not start and it was to be towed to the service station. I was informed that the fuel pump is not working and I need to get the same replaced by paying around INR 17000. I had never got the same replaced for any of my car till date (even those who had run over 150, 000 KM). Having no option I agreed to get the same replaced but again to my horror within 5 months the same problem reappeared and again I had to get the vehicle towed. I was informed that as the part warranty is only for 3 months thus I need to pay again for the pump.
For last 3 weeks I have been trying to get the assurance from Nissan India Senior Management that the problem will not reoccur but again Nissan India has not even tried to make things better. This makes me think what if this is not just failure of some spares but a deceit being pulled by Nissan in India by providing poor quality and charging customers exorbitantly for spares repeatedly. With Mitsubishi Motor Company and Volkswagen already exposed cheating customers, makes me trust Nissan even lesser.