Nobroker — Money taken from my card w/o my consent and w/o completing job

Raje.bsharma

Address:

Bren Mercury, No. 835/39, Kaikondrahalli, Varthur Hobli, Sarjapur Main Road Bangalore Bangalore KA 560035 IN

Complaint Noi. 6360394 dated[protected]. Since last three weeks I am struggling to connect with my RM and raised several complaints to get a heed from No broker but in vein. I purchased a post paid plan from no broker to rent out my property. They committed that only after I get tenant they will deduct the amount from my card that too with my consent only. Almost 3 weeks back w/o my consent they deducted the money with out even showing my proporty (Neptune living point Bhandup) to any one. Now no one is responding. This is cheating. I expect reversal of charges to my account and some one from management team speak to me, else I will go to consumer court and complaint against No Broker. If they want my money they need to depute a RM who really cares and responds and look for tenants. Unless a tenant is identified they cant take money and play with me by not responding. I expect call from senior management of no broker asap. Else I will go to consumer forumn for cheating and harassment.

Was this information helpful?

No (0)

Yes (0)

NoBroker customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2020

NoBroker Customer Care's response Hi Rajesh, we constantly strive to provide our customers with the best-in-class service. For any reason, if there had been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.

Oct 13, 2020

Updated by Raje.bsharma The issue is not resolved as no one from No broker has contacted me, neither my money has been refunded nor they have assigned a RM to me. I will wait for 48 hours before filing a formal FIR against No broker management and I will go ton consumer forumn. They are cheats and no one cares .

Oct 13, 2020

Updated by Raje.bsharma Your field manager has returned the keys, yet you have neither refunded the amount nor any RM was appointed to speak, this gives a clear message that your company is not intrested to give services, just cheat people.
I expect reversal of transaction on my card as any way you do not want to show my proporty to any one or identify a good RM. Hence please refund my money and deactivate my flat from your site. I am giving you 24 hours to do this else I will file a formal police complaint and will go to any extent to fight for this harassment and claim damages through legal route.