[Resolved]  Nsdl E-Governance Infrastructure — Pan card issue problem

Address:Patna, Bihar, 801106

Dear Sir

I would like to inform that I am currently studying at Indian Institute of Technology Patna, Bihar. Now for opening a bank account in my campus I urgently need a pan card as I have no pan card till now, however I have applied an application for issue a new pan card through a agent(details mention below) on 13 Jan 2017 and agent gave me a acknowledgement as an receipt.Unfortunately, I have not received my pan card till now and whenever I check my pan card status through internet using acknowledgement number(N-[protected]), I found my status as "Your application Is under process at TIN Facilitation".
I continuously asked to agent for my pan card status but he did not answered properly, I completely frusted with that problem. Here I attached my acknowledgement as an attachment.
Now I am looking for a solution through you as soon as possible. Any kind of co operation is appreciated.

Agent Details-
Agent Name-HIMANSHU KUMAR
TIN FC Code-8845
Facilitator-Vertex Customer Solutions India Private Limited
Contact Address-OM GROUP, BESIDE DR.SUDHIR KUMAR
MAIN ROAD, BIHTA
NEAR RAILWAY CROSSING
BIHTA
BIHAR
801103
Tel:613-[protected], [protected],
FAX-
Email Address-Singh.[protected]@gmail.com

Thanking You
Habibul Islam
[protected]@gmail.com
Ph No-[protected]
+1 photos
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Apr 21, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
Complaint comments 

Comments

Dear sir,

i am apply for pan card but your postal department not delivered in time and when i am contact the concern post office they said i am return you pan card so i am requested to you that please re delivered my pan card

acknowledgment number : [protected]
name :- jassee prints
category : firm
NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
Verified Support
This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].

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