Ola Cabs — Ola money recharge failure but money not refunded

Tawhid Rahman

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi,

I had recharged my OLA Account with 500 INR using HDFC net banking on 19th Feb 2015.
Money was deducted from my account but I didnt get the recharge.

My multiple attempts to call and mail ola support went in vain.
They are just denying that they have not received the money.

I has called HDFC to verify and they have confirmed that money is deducted from my account and there is no fault from bank side.

Request OLA to refund my money ASAP.

Please find attached my HDFC bank attachment as reference

+1 photos

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Comments

Team supports

Wite ur contact detail we will help you

Thanks,
OLA CABS team,

Tawhid Rahman

from Bengaluru, Karnataka

Please find the details mentioned below:

Name: Tawhid Rahman
Email: tawhid.[protected]@gmail.com
Mobile: [protected]

Please do let me know if any other information is required

Tawhid Rahman

from Bengaluru, Karnataka

People reading this post. Please be aware.
Please don't be trapped by OLA executives.
They will ask for your credit/debit card details for refund and then the fraud will start.

deepanshuyadav

from Pune, Maharashtra

The same happened with me yesterday. I recharged for Rs.1000 through mobile app on number - [protected] and the money got deducted from ICICI account but got an error on the OLA app that recharge is unsuccessful. It seems now they have resorted to cheap tactics to rob users of their money and they have been doing this for long now!

Deepanshu

lovely kamboj

from Mumbai, Maharashtra

Same problem here... many recharge failed but I didn't get any refund... please help me ola money team''''

Reetabrata

from Mumbai, Maharashtra

Saturday 19/12/2015 I had tried to recharge [protected] with Rs.648 and [protected] with Rs.130 from ola money not recharge done and no refund received yet.Ola customer care said they need 24 hour time then said 48 hour then 4-5 working days.Do not know what will happen to my hard earned money.Ola account related mobile is [protected].

Ashish Miglani

from Hyderabad, Telangana

CRN257839423 - Ola cash deducted without board the cab

I did not board the cab (CRN[protected]. If you see, i asked for Airport drop, then how come bill is just 108.

Please credit this amount back to my account and issue a notice to driver.

Please call me if you need more details.

Thanks,

Ashish
[protected]

saleemfarru

from Gurgaon, Haryana

I have done today ola recharge with 200.00 about 2 times but 2 times amount deducted but not credited to ola money. Please check and do the needful.

My contact details:
Saleem Shaik
Contact: [protected]

I believe as a regular customer ola will resolve my issue.

Regards
Saleem Shaik