Ola — Paid in cash but still showing pending payment

I paid the driver in cash but it's still showing up on my screen as 'Pensing payment'. Please resolve the issue.
+2 photos
Was this information helpful?
No (175)
Yes (706)
Complaint comments 

Comments

Today(5th October) around 12.48 pm, I had booked ola. For this ride, I paid money through G pay to the driver account. But in the app the status showing pending. Regarding this I called the driver and ola customer care several times but they didn't pick up my call. Pls do the needful.

Anjana Ashok's reply, Dec 24, 2021
Go to https://www.olacabs.com/contact. Click on contact us and choose write to us method. I had the same problem and it was immediately solved.
Adithan N's reply, Jul 26, 2022
OLA MONEY POSTPAID SCAM
I paid in cash but showing unpaid

Aishi Bhattacharya's reply, Oct 25, 2021
Could you tell me if your issue was resolved? Same problem happened with me today
During my last ride, I paid to Driver by cash, but it is still showing as pending payment in Ola app, which is causing trouble in using the app.

Kindly look into this nad resolve the issue

mohan148's reply, Nov 13, 2021
did your issue resolved. pls share
I paid in cash of Rs.110 to the ola driver but still showing as pending payment in my ola app. Now because of this I'm not able to book any other ride

I paid the driver for the ride I've through phone pay. Why is it showing payment

On 20th September Monday morning around 5.30 am, I had booked ola for my inlaw. For this ride, I paid by the cash to the driver. But in the app the status showing pending. Regarding this I called the driver several times but he didn't pick up my call. Due to this, I couldn't use ola instead using uber. Pls do the needful.

On 17th of September 2021 I booked one ride and paid.
And in that evening itself I booked one another ride and paid that as well by cash. ( If I wouldn't have been paid for 17th first ride then it should have been stopped for taking the second ride)
Anyway! I paid both the ride by cash.
. Still it is showing pending for payment for both the ride.

Couldn't book another ride.
Please resolve.

Have paid for the ride in cash to the driver but the Ola app still shows payment pending and isn't allowing me to book new rides. Please look into this.

Ola...I paid in cash but still it's showing pay the pending...why they are such irresponsible... Unnecessarily asking money again and again
Pls resolve I couldn't book any ride

I have paid to the driver using gpay. But still it is showing pending

I booked a cab from Sushma Urban View Dhakoli Zirakpur to Drishti Eye hospital sector 10 Panchkula .
The fair was INR 176
I paid the driver on his Personal Paytm as I was unable to pay from Ola application.
Until after 1 month the the amount of 176 shows pending, because of that I am unable to book cab from Ola for 8427**5427.
Gourav

On 20th september morning I booked Ola cab from my home to office...and after the ride I have paid cash Rs.146 to the driver... But in the app it's still showing as payment is pending and I have also mailed the details to Ola support mail ID but there's no response. Bcs of this I am anable to book the cab... So, pls do the needful.

I have paid cash to the driver but its still showing as payment is pending, i am unable to book cab from ola, , plz help me
My last ride payment was showing pending even though I have paid cash, today as I wanted book cab I didn't have other options so I paid for this ride again.. pls refund my amount of Rs. 146.00
For my last ride I paid the driver in cash and I'm unable to book the new ride now. It is showing pending payment I don't know why

Please solve this issue immediately

I paid my last ola ride by cash but it is showing as pending in ola app.Due to this I can't book my further ride in ola app.

Please kindly look into this issue & resolve as soon as possible

I have paid the cash to driver but in my account it still says to pay the amount .

I have raised concern to ola but no response from them.

I paid in cash of Rs.131 to the ola driver but still showing as pending payment in my ola app. Now because of this I'm not able to book any other ride

I paid in cash of Rs.269 to the ola driver but still showing as pending payment in my ola app. Now because of this I'm not able to book any other ride

Lata khandelwala's reply, Mar 2, 2022
Is the problem resolved. Me too getting the same problem
On Oct 16 i paid in cash for my ride(113rs.)..today I tried to book ola auto but it's showing payment pending for the same amount. not able to book now..plz do the needful

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information