Ola Cabs / ANI Technologies Complaints & Reviews

I got a call from Ola customer care who yelled, threatened, and harassed me by calling me again and again from 15-20 different numbers.
She misbehaved and abused.
Atrocious disgusting....

I took an ola ride on 17th September 2021 and paid for it using gpay, but its showing payment pending...pls resolve...

Hi Team,

Have paid the amount by cash but it is still showing pending. In fact, I had selected cash as payment mode while booking the cab itself. I am not able to book any cabs now.

Spoke to driver and he also confirmed no action pending at his end.

Kindly do the needful...

I took a cab ride today, Sept 18 2021, at 8:57 AM. I paid the cab driver by cash but my account shows that the amount for that ride is still due. I request the Ola team to look into this issue as I will not be able to book other rides till the matter is resolved....

I had booked OLA ride for a relative of mine in another place. Unknowingly the payment option was ola money and I didn't know it.
My relative paid the amount in cash as they reached the destination.
Now the app shows I have pending amount.
Unable to contact the ola customer team aswell.
Please help me fix this issue....

I was suppose to take a ride from Lucknow to Sandila
And the estimated fare showed Rs 1124
But On reaching Sandila
The driver not only refused to drop me on the correct destination but charged me double the fare of
Rs 1927

None of their Customer Care no works.

These are the details of the ride
Car no 32PN2937
Booked from Lucknow to Sandila
White Swift Dzirebr...

I use Ola postpaid money to travel. After completing ride, driver said he would not follow ola guidelines and that it was his auto and he demanded rs 100 (Actual price-rs89). He was using foul languages, yelled & created scene in front of my office entrance and roadside. I was humiliated to all extent. I told him i would call the police and he yelled saying call police. I called the customer care for help. They just had consoling words for...

Hi, I completed a payment through GooglePay, after booking OLA from Nariman Point to Andheri W. Still it's showing Payment pending.

Please rectify this or suggest way forward....

Hi, I took an OLA for a ride. While reaching destination I made a payment through GooglePay, but still OLA showing payment pending. Please suggest a way forward....

#[protected] Re: [Ola Support] #[protected], I have raised the ticket-related to extra charge I paid than the actual, the same I have raised with Ola through the ticket but now I have submitted all the required documents but there is no response fro Ola. Kindly ask your team to resolve my issue, Since it was a mistake from Ola and also not responding positively i plan to go any length to get my back.

Kindly respond positively...

Hii i took a ride yesterday at 4.12 after the ending the ride the money is deducted from ola money but i paid in cash i want my amount to be refund...

Please find the invoice attached, for 34.6 kilo meters ride, how OLA deliberately charged me Rs 2218 and now not refunding me the amount, despite the agreement.

Incident description –

On 30th August, 2021 in morning I landed Hyderabad with my mother from Tirupati and booked OLA cab rental for 10 hours / 100 Kms, as I had to visit several places in Hyderabad, including my friend’s house for lunch and temples,...

Recent play store updates ola application was not working or stucking or crashing unable to book a drive from ola . i was highlighted this issues to ola customer team support with error screenshot. they updating auto reply and closed a complaint without resolving issuse . previously ola cabs creating misbehave with ola auto drivers with customers now ola users cant book a ride through android application....

Yesterday evening I booked ola (Beat). I have no wallet balance and payment were always made by cash in earlier occasions. But in this journey fare shown Rs. 152/- and at the end of my journey from PMG Square Bus Stand to Lord Gunjan Palace, Rasulgarh, Bhubaneswar, payment to driver(demanded cash payment before start of my journey over phone from +[protected] at 7.33 pm) made by cash of Rs. 152/-. But the app shows that I have opted wallet...

This complaint is regarding a ride I took on 5th September at 1:56 p.m.CRN is [protected] .I paid the driver cash yet whenever I open the Ola app, it asks me for an online payment too.Why should I pay twice??I called the Ola support service the very next day but they had no solution whatsoever.M really disappointed....

Ride cancellation by driver after calling and asking for destination...

OLA company is overcharging for ride. a ride which cost 200rs, keeps on getting cancelled by drivers and with each cancel or retry price rises upto 600....

For my past two rides, i have paid cash to the drivers because neither i nor the drivers got the update that the payment has been deducted from ola postpaid at the end of the rides. Following are the details:

CRN[protected]
Transaction ID: g0me-9yfw-lnvq
Ride Date: 22nd August
the ride estimate showed 362 rs. At the end of the ride, the driver's app hung up and he asked me to pay as per the ride estimate...

Today 7 sep am booked my can for old delhi railway station can driver demand me extra money when am saying that am complaint against you he said jao krdo it's show that he has no fear from anything i[censored] dont run company properly as wall as don't run administrative then you u show that Ola is best please necessary actions taken against him...

Regular problem arise in case of ola cabs, mainly behaviour of driver,
driver cancel the trip without my intimation
date: 7th Sept 2021- driver denied to go the destination of rental ride of 1 hr /10kms...