[protected]
Dear Sir,
I just want to share an incident that happens with me today. I use to buy goods from OLX.
Last day I saw an advt. for sale that was a mobile HTC ONE MaX for RS. 7200/-. THE name in the ad was Rachana and contact no. was [protected]. I contacted the no. it was a male and they answer in a way the call center people do. I made enquiry about the product he told me to deposit Rs. 1000/- in the BANK OF INDIA, A/C NO. [protected] A/C holder name- SNAP BUY MOBILE . I deposited the amount and informed them, they assure me the product will be delivered next day by 12 o’ clock to me by an agent and I have to pay the rest balance amount to him. Now today on 29/05/2015. They called me and said due to change in company policy I have to pay 50% of the amount that is RS 3600/- in the company a/c after that only it will be delivered to me by 6 o’ clock. Since yesterday I deposited 1000/- earlier today I deposit Rs. 2600/- to the BANK OF INDIA, A/C NO. [protected] A/C holder name- SNAP BUY MOBILE.in the Patliputra colony, Patna, Bihar branch. I confirmed them that I deposited the said amount . they said ok the product will delivered to me in evening. After some time they call me again and told me that there were another costumer for the product, and I have to deposit full amount i.e. Rs. 7200/- to get delivery, I was really shocked hearing that and realized I was cheated .Now I asked them that I didn’t need the product and refund the money, they replied me that the company policy is that they issue only 10.000/- cheque, and if I want my money refunded I have to deposit Rs. 6400/- in BANK OF INDIA, A/C NO. [protected] A/C holder name- SNAP BUY MOBILE . I thought that it is better to forget Rs 3600/- they fooled me. Can any one deposit Rs. 6400/- to get his Rs. 3600/-.
Sir I didn’t now whom to send this but my urge is only that it should be in the knowledge of concern authorities and culprits must be stopped.
Knowing this incident kindly check the matter at the earliest and stop them …..so as another person be safe from these fraudulent activities.
Thanking You.
*still [protected] no is posting ads plz stop them.
Yours Sincerely,
Adarsh Kumar
Flat no. 407-B, Aparna Complex
OPP. St. MICHAELS HIGH School
Makhdumpur, Digha, Patna- 800011
Mob. No. -[protected]
Complaint marked as Resolved
Verified Support
May 29, 2015
OLX India Customer Care's response Dear Adarsh,
We apologize for the inconvenience caused.
We are eager to resolve this matter for you at the earliest. Regretabbly, we were unable to trace the Ad with the phone number ([protected]) and request you to provide us the Ad details(Ad Id or URL/link of the Ad).
Please respond to us with the relevant details at [protected]@olx.in.
We look forward to your reply.
Regards,
OLX India.