[Resolved]  Olx India — oneplus 6t by vikas patel army man

Sir i saw a phone on olx and i called the seller...he told me his name as vikas patel and told me he wants to sell his one plus 6t for rs 20000...i agreed he told me that he is an army man and should courier his phone...he told me that if you want this phone then you have to pay half payment before which is 10000 through i paid him 10000 after some time he sended me courier pics and called that you will get your parcel at 7 pm...then the courier boy called next day and told me i[censored] want your parcel then make all payment through paytm so i send him first 7000 and then 3000 after some time he called again asked me u have to pay 9150 for security deposit in which we will refund you 9100 and cut 50 for parcel i send them money again...then he called again and told me you paid wrongly u again have to pay 9100 seperately and 50 seperately this way i lost 38300rs...please help me sir i m a student i can afford loosing this much of money i got all my money from my friend...please sir please help me...please...number of courier boy is [protected] and that of vikas patel fraud seller is [protected] and patym number is [protected]...please help me sir...please how will i return this much of money to my friends
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Jan 27, 2019
Complaint marked as Resolved 
Dec 21, 2018
Updated by Ahraan
Any update about my complaint...please help me
Verified Support
Dec 25, 2018
OLX India Customer Care's response
Dear Ahraan,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Thanks,
Team OLX
Complaint comments 

Comments

Did u FIR in cyber cell.
I did and pressure to cyber cell office because police is not interested about that...
Ahraan's [Complaint's author] reply, Dec 21, 2018
They are not showing any intrest...can you help me sir

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