[Resolved] One Assist — Cancel/ deactivate one assist plan | |||||
Hi, I received sms from hdfc bank on[protected] that rs-1299/- deducted from my credit card to one assist membership fee. Without any intimation how you have deducted the amount from my credit card xx1035. Last year only i requested you to cancel this, but you said it will continue for 1 year and next year it will cancel. But again you have deducted from credit card. How you ppl are debiting from my credit card without my permission and this is happening again & again. This is unacceptable. Please do not loot money like this from innocent people. Kindly cancel this plan and refund the money Date of incident:[protected]. Hdfc credit card no: 5459xxxxxxxx1035 Name: anand g Mobile no: [protected] Relationship no: 438905 Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 23, 2017 OneAssist Consumer Solutions Customer Care's response Dear Anand, Greetings from OneAssist...! We are sorry to hear about your experience and regret the inconvenience caused to you We have forwarded your details to our team and they will get in touch with you shortly for the same. Regards Deepika Team OneAssist Verified Support May 23, 2017 OneAssist Consumer Solutions Customer Care's response Dear Anand, Greetings from OneAssist...! We have shared the status over the call regarding your membership cancellation. As per your request, we have cancelled your plan vide service request No. 2009710 & the refund will get processed in 7 working days. Regards Deepika Team OneAssist | |||||
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