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OneAssist Consumer Solutions Complaints & Reviews

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Last updated Mar 23, 2024
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OneAssist Consumer Solutions Phone Numbers

Toll free
1800 407 333 333
675
456
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+91 80 8033 3333
444
278
+91 22 4298 3000
160
198

OneAssist Consumer Solutions Website

OneAssist Consumer Solutions Head Office Address

707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400059

OneAssist Consumer Solutions reviews & complaints page 2

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G
ghari404
from Chennai, Tamil Nadu
May 19, 2023
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Membership scam

Address:chennai

Customer executive called me and says You have cc 2.5L limit increase available so you update following my commend and your CC amount will be increase and im also doing follow hes comment but finally 2199 rs debited my cc . finally i realized this is not limit upgrade process this is card protection app scam . i dont want this service i want my money back Rs 2199
note " This is a card protection app but he's scam to purchase membership"...
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O
Old_monk
May 3, 2023
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Didn't fix the AC

SR Number:19941503
The technician came with a damaged cooling coil which he said got damaged on his bike. I emailed your team and explained everything and also emailed the pictures and video of it, however the response was that I need to raise a new request because the current request is closed stating that the customer refused the service. The request was closed without taking my consent or speaking to me which clearly shows the inadequate...
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S
shetty3591
from Pune, Maharashtra
May 3, 2023
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About refund 999rs

Address:Mumabi Andheri( head office)

Actually took plan gadget service plan, for 5 appliances, in 2022, but got a call 4-5 days before from ur customer care lady, do u want to proceed with the plan, I said I don't use it, i
Don't use it, cancell my plan, till amount autodebited from my account, without intimation, I dont understand if I m saying I don't want ur plan still u people forcefully give the plan. I have cancelled ur plan, please refund my amount deducted 999rs...
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Address:Prayagraj

Hello sir I am Eshant kumar from Prayagraj yesterday morning 10 am i was Riding bike when i reached my home and check my cell phone 1099 amount debited from my bank account..
I don't purchase any plan of one assist plz help me sir and refund my money.....
+1 photos
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N
Nikhil5377
from New Delhi, Delhi
Apr 16, 2023
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Service not provided and took payment in advance

I had paid Rs 350 for AC service and no technician came up during allotted time....
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A
ankit.sharma.0096
from Noida, Uttar Pradesh
Apr 16, 2023
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AC Service Fraud

Address:OneAssist Consumer Solutions Private Limited B-24, Manubharati, Azad Lane, Off S V Road, Andheri (W), Mumbai – 400 058.

I had registered for AC service and booked a slot. I paid online and received a confirmation message. However, to my dismay, their service agent did not show up for the service. Furthermore, I have been unable to reach their customer service department as they are not answering their phones.

Request ID: 19753343...
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T
Tarunkapoor1989
Apr 13, 2023
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Issue with Refund

Website:oneassist.in

I have made a payment but no one visited my house
Shared transaction ID and initiated an email on 10th Mar 2023 but after every 2 days get a revert that they are still checking and wait for another 2 days but no response
Transaction Id:[protected]...
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R
rexsang
from Mumbai, Maharashtra
Apr 10, 2023
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Denial of accidental damage repair

My one assist accidental insurance is active . The screen of my iPad under cover got damaged at home accidentally with a hiton the screen . I submitted the claim and they came out with a reason that it’s miscellaneous category and not accidental because I have not mentioned what hit the screen . I haven’t mentioned so as to be brief and make. If required I could have given entire story in detail. But they refused and rejected it .. As...
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Website:oneassist.in

I have been waiting for my AC repair, they are not at all looking into it.
They are rescheduling the scheduled service many times its been a month and they are irritating by saying technician unavailable. This is costing their credibility even then they will not look into....
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V
Vagheladipakj
from Chennai, Tamil Nadu
Apr 7, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Zero responsible and harassed

Mene 04 and 05 January ko Oneassist me claim kiya tha. Abhi 3 month ho chuke he but Har bar sir 2 din 5 din 7 din aesa hi bolte he. 3 month me pareshan kar diya he koi responsibility nahi he Compny ki aese bat karte he. Mere sath jo bhi dispute hua tha wo amount mene credit card me pay kar diya he but claim k 3 months bad bhi Oneassist wale kuch nahi karte time dete he har bar. Aese pareshan hone se achha he kisi or ki policy le li hoti....
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V
Vagheladipakj
from Chennai, Tamil Nadu
Apr 6, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Agar nahi ho raha to Compny ko bandh kardo

Address:Surat

I was complaining to 04 January and 05 January
Har bar time dete he 90 din ho chuke but abhi tak kuch hua nahi
Update se ne k liye call karne ko bolta hu to koi answer nahi dete
Sale sab fraud he
Agar nahi ho sakta to bandh karo company ko game kyu pareshan karte ho
Policy k time bolte he aese ho jayega but actually karne k time pe sab log kuch na kuch bahana dete he 3rd class se bhi niche he Oneassist...
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A
Anasmohammed
Mar 30, 2023
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Refund not given

It's a totally fraud company they are not even picking up my calls...
+1 photos
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N
Nivedita Raman
Mar 30, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Money has been debited from my account without any authorisation

Money has been debited to one assist without any authorisation whatsoever, i have been receiving multiple calls for the past 1 month from axis bank and yesterday money was debited. i request an immediate refund as this transaction was against my interest and without my final authorisation....
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K
khushii Salaria
Mar 27, 2023
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Want full refund

I received sms from hdfc bank that rs-2199/- deducted from my debit card to one assist plan on 27/03/23 Without my permission. Last year they also did the same thing with me and said now you're late but this time i need my full refund back

Please deactivate and refund my money asap
Date of incident : 28/03/23
Relationship no : 16506118...
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S
Sathish1997
Mar 27, 2023
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Cancel One Assist Plan

Address:
Tirupattur City, Tamil Nadu, 635 601

Hello there

I Received SMS from HDFC BANK that RS-1099/- will be debited from my credit card to ONE ASSIST PLAN on 3/28/23 12:00AM . i also got a mail from one assist team. i dont even know the company and this kind of charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and if any...
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A
Anasmohammed
Mar 26, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Refund still not credited

It's totally a fraud and liar company they fool their customers by saying anything till they get their membership. They cheated me to I asked for refund the said the will give it but now they are not even responding to my calls it's been 2 weeks...
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M
M.Somani
Mar 26, 2023
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Inconvenience and Failure to renew my plan

Hello,

Me and my family have been a customer with OneAssist for atleast last 3 years and were very happy as customers and recommended it to our friends and family. Now my plan renewal was due, but this time i had a very bad experience with company executives. Not only have they spiked the prices by 20-30%, they are not clearly providing details of the plan. False claims are being made like no rate change for 10 yrs, which...
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V
Vishrut Nigam
Mar 18, 2023
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Lack of transparency while purchasing extended warranty

Address:Third Floor Fleet House, Next to Marol Naka Metro Station, Andheri - Kurla Rd, Gamdevi, Marol, Naka, Mumbai, Maharashtra 400059

I had purchased an extended warranty of 3 years for my Asus laptop.After one and a half years I experienced that my laptop battery was draining very fast so I went for a claim in one assist.Ghere I came to know that I was under age to claim the extended warranty.This age limit thing was not informed while purchasing the policy and there was also no option to return the policy when I came to know about the age limit.This company is bluffing...
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I Gopika Sethna registered mobile number with bank [protected] received a email from axis bank that Rs 2199 was deducted with my permission from my account for one assist service which I haven't activated . And I called axis bank they told me this is another service so we can't help.

I just want to deactivate this service and get refund otherwise I will no longer be a axis bank customer.
Thanks...
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I Gopika sethna registered mobile number with bank [protected] received a email from axis bank about card protection (one assist service)without my permission they took/deducted Rs.2199 from my account and I called axis bank they told me this is another service so we can't help you.

I Just want to deactivate this service and refund the money otherwise I will no more be an axis customer Thanks...
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