[Resolved] One Assist — one assist services amount deduction without consent | |||||
My account ref no for one assist is 1442773 was open on 7-nov-2016 (Mobile no [protected]). I have not opted these services, but the team is debiting amount since last 2 year. Rs 1799 debited on 7-nov-2016 and rs 1399 debited on 27-nov-2017. Last year also i have raised same thing to axis bank & customer care of one assist and they have assured that we ll refund the amount and services will not be renew. This service has been sell without any consent of customer & seems banks are also helping them. Pls look into matter and help to get rid of this issue and refund of complete amount rs 3198. Address of company Oneassist consumer solutions pvt. Ltd. 707-709, acme plaza, andheri – kurla road, andheri (E), mumbai – 400 059 Rgds Saika soni [protected] Was this information helpful? | |||||
Dec 31, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 30, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2602525 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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