One97 Communications — refund money of payment gateway of irctc website

I tried to book a train ticket from hwh to ndls on 23th march 2020 in irctc website through payment gateway paytm (According to passbook: one97 communications l) but transaction failed (Ticket not booked) but money was debited from sbi bank account, but still not refunded.
Please look into this matter immediately.
Message:-
Sbidrcard x3236 used for rs 5380.68 on 23 march 20 at hdfc0061 txn#112851
If not done fwd this sms to[protected]/call [protected]/[protected] to block card
Email id:- [protected]@gmail.com
With regards
Subhrajit das
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