[Resolved]  One97 Communications — train tickets booking

Respected sir,
I Mohammed Rinoj, have a complaint regarding my money loss of 270 Rs through my federal bank account. On 19th September, 2018 I have booked a railway ticket through UTS application which was payed through paytm . The money of 270 Rs was debited from my account . The main issue is that I didn't receive my railway ticket.
So I hereby request you to credit the same amount of money to my above mentioned federal bank account. Hope you would check the problem at the earliest
Thanking you,
Yours faithfully
Mohammed Rinoj
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Aug 6, 2021
Complaint marked as Resolved 
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Sir.
Yesterday 19.11.18, i have try to book a train tkt from my authorised irctc id .but i cant complete the booking process, but my payment is debited from my account
POS 99017017
Txn #371552
Amt Rs.340/-
Kindly refund my payment.
Hi Rinoj,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25360) in the subject line so that our team can assist you.

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