[Resolved] OneAssist Consumer Solutions — axis bank deactivate one assist and refund the money

kalyani bai

from Hyderabad, Telangana

Aug 8, 2018

Address: 500081

I have received a call yesterday[protected] from axis bank for one assist service.
I don't want this service and cancel my subscription for my axis bank card ending with 6748. Also they debited rs 1899/- for the service.

Hence cancel the service and refund my money asap. My relationship no. Is 5039895.
Name: sugali kalyani bai
My account no ends with 2222.
My email id: skb. [protected]@gmail.com

My customer id:[protected]
Refund my money bank asap.

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Sep 14, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed with vide service request number 3434107. Your amount 1899/- will be credited in bank account withing 5 to 7 working days.

Regards,

Devendra,

Team OneAssist.