[Resolved] OneAssist Consumer Solutions — fraud company - don't believe

farun varshek

from Warangal, Telangana

Address:	Mumbai City, Maharashtra
Website:	oneassist.in

This is a fraud company and oneassist people auto deducted rupees 1899 from my hdfc credit card without my involvement.

I didn't auto renew for oneassist protection plan, but they auto deducted from hdfc credit card themselves.

I am very surprising that why hdfc had tie up with this fraud company?

If hdfc people won't take any action on this company, they will also face legal issue.

Friends don't believe this company.

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Jan 25, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 11, 2017

Updated by farun varshek My name is sudhakar kokkarakonda and mobile number is [protected].

Without my knowledge oneassit people auto deduct rupees 1899 from my hdfc bank account and i didn't apply for auto renew.

They did auto renew themselves.

If you read the ratings and reviews in google play store and you will more than 70% of the ratings and reviews are negative.

My suggestion to all is don't buy any plan from one oneassit and if you take the plan once and your amount will be deducted every year without your knowledge.

It is a fraud company... 100% fraud company... Don't believe them.

My warning to oneassist is that if you people won't return my amount and i will write more that 50 negative reviews on different websites and upload videos in youtube.

Dec 11, 2017

Updated by farun varshek My mobile number is [protected]

Verified Support

Dec 13, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2634747 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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Comments

DrPriyanka Jaiswal

from Kolkata, West Bengal

I dont want to register in one assist. i never attached my my cards with this.Why and how they are deducting money from my account. I want to terminate my one assist account. Without my permission money has deducted directly from my icici ac.plz terminate it and refund my money. One assist id is - SR[protected]

OneAssist Consumer Solutions Customer Care's response, Dec 12, 2017

Verified Support

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2651137 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards

Sagar

(Team OneAssist)