[Resolved]  OneAssist Consumer Solutions — Mobile insurance plan (Ma total protection 5k-10k membership)

Address:	Panchkula, Haryana, 134102
Website:	oneassist.in

Hello sir/mam
my self jagjit singh from pinjore (panchkula) haryana. i purchased a mobile (mi redmi 3s prime) 32 gb variant from flipkart which delivers me on 15th feb 2017. after that i contact to mi toll free no they told me to make call to onassist because they tie up with onessist for insurance. after that i contact one assist for mobile insurance. after that i got a call from one assist from phone no[protected]. person says me that i am krishan from one assit. he told me that we provide you insurance for your phone in rs 899 (after 10% discount it will cost you 809). i paid rs 809 through my credit card and after around 2 minutes i got receipt from CITRUS PAY for payment of 809 is successful. after that i got a mail from one assist that is welcom mail from this company with relationship id 1737366 OneAssist Membership ID : [protected]/Registered Mobile No. : [protected] . after that till today i regularly contact to their company number [protected]/[protected]/[protected].
after that i again got a call from above given number[protected] and person told me to forward that mail which contains CITRUS DETAILS to nishant.[protected]@oneassist.in. i also did that.but till now 8 days passed my plan is not activated in their system

now i returned my phone to flipkart and claim my money back.but till now my plan is not activated in their system. so it is requested to you to please cancel my plan and refund me money back in my bank account

thanks and regards
jagjit singh
ph [protected]
mail id- [protected]@gmail.com

photos of mail id enclosed