| Address: | Lucknow, Uttar Pradesh, 226001 |
Is this company making a joke out of their customers or what. I deposited my handset on 26th november and my handset was handed over to the service center between 26th - 1st december 2016 and one assist took 18 days to update this on their system. Finally on 19th december they were able to update it. After this they raised the claim for my handset which had a damage screen and display. This claim decision is still in pending status and customer care does not have any answer. They only know 1 answer and that is they will let me know soon.
I continuously get a call from the service center to collect the handset which is already repaired but one assist is not responding and ready to make the payment because everything is in pending mode and i think it will be in pending till 2019 i think. I have been calling one assist daily since 1st december but there is no solution till now. I think i will never ever get my handset now.
My e-mail address is rai. [protected]@yahoo.com Was this information helpful? | 
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