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[Resolved]  OneAssist Consumer Solutions — Relationship # : 964947, claim request #: 1415399 and registered mobile #: [protected]

Gentle reminder!!!


Reply to the below email as soon as possible.

— forwarded message —
From: nagendra s
Date: tue, jul 5, 2016 at 10:34 am
Subject: relationship # : 964947 and registered mobile #: [protected]
To: oneassist

Hi team,

I have sent my details to claim on 30th may and after payment of excess amount your customer care executive told mobile will get repair within 16th of june later 21st of june finally told it will be delivered with 24th june or else i will get new mobile but mobile not yet get repaired and i didn't get new mobile and when ever i called customer care they are telling mobile will be delivered with in 24 to 48 hrs but it was not done and when ever i requested to transfer the call to speck with managers they had disconnected, really it is very much bad experience i never seen in my life and "if you are unable to repair the phone give it to me back" and don't play with me and please stop making foolishing the customers, i hope you understand the situation and again i'm requesting you "if you are unable to repair the phone give it to me back with in two days.

Complaint marked as Resolved Sep 25, 2019
Resolved, please remove

Complaint Status

[Jul 10, 2016] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet


Dear Munasuvu,

Greeting from OneAssist...!

We are working on your case. Please allow us some time to revert you with the resolution.

Dear Munasuvu,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

A solution/policy has been communicated to you for your concern on your mail ID . Should you require any further assistance, please write back to us at [protected]

Team OneAssist

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    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059