India Souq /  samsung Galaxy S Duos S7562 - White — Not Received

Respected Sir,

I ordered a mobile samsung galaxy S duos at price 8985 from indiasouq.com but i not got my phone i try to call many times to customer care his phone is always switch off/Not reachable i write many mails regarding my product but no any reply from india souq.com his customer care no which is mention on indiasouq.com is [protected]

Product Code : ISM11625
Product Name : Samsung Galaxy S Duos S7562 - White
Order No : 1204
Order Date : 21 Jun 2013
Email ID : v.[protected]@gmail.com
Order Total : INR 8985.00
Payment Mode : Pay using NetBanking
Order Status : Confirmed

I not got my phone ,I use 500discount coupon code of this site i pay only rs8485.95 through net banking.India souq office address is- A-21, Moti Nagar, New Delhi, India.Which are mention in website

This Site created by- Web venture web solution company his contect no or office address is :M:+91 – [protected]WZ – 310/A 1st FloorNangal Raya, Janakpuri New Delhi, 110046

If any problem you find the india souq office you ask the detail web venture web solution company he was created this site

I heartly request you please resolve my problem and refund my money/product am very sad and very dissapointed..

Thanking you
Regards,
Jobu Kamaraj
+91 [protected]
v.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Still I didn't receive my mobile from them... I talked to Senior Executive whose name is Sachin [protected] but he is not responding properly. He cut my call while talking.I tried to call him again he is not picking my call. He said the product was shipped but nearly 2 months over but still didn't receive my product.

Can anyone help me on it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information