[Resolved]  Lotto Sports Shoe And Mtv Sunglass Combo — Product not received and I charged

Address:

Karaikal, Puducherry

Dear Sir,
I have purchased the Lotto sports shoe and MTV sunglass combo on 22nd November 2012. They told that it has been shipped from warehouse for delivery on 8th December 2012. Till now i didn't received the product. They charged me 1299 rupees for the order and the amount also not refunded to my account. I have sent so many mails to the customer care of INDIAPLAZA, but no response from them.

Please see the below followup mails and no response from them.

Please help me.


Dear Sir,

Please solve my issue. you can see the followup mails below but till now no response of any of these mails.


Best Regards,
Nataraj N

----- Forwarded Message -----
From: Nataraj N <[protected]@yahoo.co.in>
To: "[protected]@indiaplazamail.com" <[protected]@indiaplazamail.com>
Sent: Wednesday, 30 January 2013 9:07 AM
Subject: Fw: Order Number I[protected] and Track Number D48171470 not Delivered


Do you have any idea about the below mail?????

It has been ordered on 22nd November 2012 and today is 30th January 2013. Almost 70 days i am trying to get the product and no reply from your side. This is my very bad worst experiance in my life time. your service is very poor and disappointing to me. If you can't send the product send back my money to my account.

Best Regards,
Nataraj N


----- Forwarded Message -----
From: Nataraj N <[protected]@yahoo.co.in>
To: "[protected]@indiaplazamail.com" <[protected]@indiaplazamail.com>
Sent: Tuesday, 8 January 2013 6:45 AM
Subject: Fw: Order Number I[protected] and Track Number D48171470 not Delivered

Dear Sir / Madam,

Any updates regarding the below mail????

I didn't received the product, so please refund the money to my credit card account ASAP.

Thanking you.

Best Regards,
Nataraj N

----- Forwarded Message -----
From: Nataraj N <[protected]@yahoo.co.in>
To: "[protected]@firstflight.net" <[protected]@firstflight.net>
Cc: "[protected]@indiaplazamail.com" <[protected]@indiaplazamail.com>; Jad Mahesh <[protected]@yahoo.com>
Sent: Wednesday, 19 December 2012 5:50 AM
Subject: Order Number I[protected] and Track Number D48171470 not Delivered

Dear Sir / Madam,

I have done an online purchase in Indiaplaze.com with the order number I[protected] for one product with the track id D48171470 and they put my place as serviceable area. But the courier company people in my area (Karaikal) Office told they can’t do the door delivery. My wife has explained that there is no other person to collect from the office and told them to do the door delivery. They harshly shouted at my wife and cut the line.

My Question is, If your courier company is not able to do the door delivery why you support online purchase or accept the parcel from the online shops to do the door deliver the products?

We are paying the money to do the door delivery. If I can go to the courier office to collect the product, better I can go to the shop to buy the same product. I will not prefer the online purchase if not door delivery.

I am totally disappointed and I am not satisfied with the courier service.

Do the best to deliver the product.


Best Regards,
Nataraj N

----- Forwarded Message -----
From: Nataraj N <[protected]@yahoo.co.in>
To: Maheswaran Palani <[protected]@yahoo.com>; "[protected]@indiaplazamail.com" <[protected]@indiaplazamail.com>
Sent: Monday, 17 December 2012 5:12 PM
Subject: Re: Order Shipment Confirmation

Dear All,

The courier Service had called my house on Saturday and they told that they can't give the door delivery. From my home they told the situation that i am not in India and there is no body to pick up. But they rudely spoke and they cut the line and didn't deliver the product. We are believing that the internet merchant will deliver a satisfactory service, but what happened is not acceptable. Please do the door delivery or revert the amount to my account. I don't want to wait anymore.

If not able to do so revert the amount and i don't have any problem in it.

Thank you for the co-operation.

Best Regards,
Nataraj N

From: Maheswaran Palani <[protected]@yahoo.com>
To: "[protected]@indiaplazamail.com" <[protected]@indiaplazamail.com>
Cc: Nataraj N <[protected]@yahoo.co.in>
Sent: Saturday, 15 December 2012 6:04 PM
Subject: Fw: Order Shipment Confirmation

Dear Team,
See below mail and order.This is been done for my friend. He hasn't received this product. Kindly revert to me.

Thanks & Best Regards
V.P. Maheswaran
Camp Boss
Spiecapag Ltd
Port Moresby. PNG
Mobile: +[protected]
The winner is the chef who takes the same ingredients as everyone else and produces the best results.





----- Forwarded Message -----
From: Nataraj N <[protected]@yahoo.co.in>
To: Maheswaran Palani <[protected]@yahoo.com>
Sent: Saturday, December 15, 2012 5:17 PM
Subject: Re: Order Shipment Confirmation

Dear Mahesh,

I have not received the Shipment till now. I don't know why so much delay? I didn't received the product or any calls from the Courier service till now. The other 2 shipments for the same products also I personally went to the Courier office to collect it. I think it should be door delivery by the courier service. No door delivery is made by the courier company. Anyway confirm the shipment status and find the product present location so that we can get the product. Otherwise tell them to refund the money (Rs.1299).


Best Regards,
Nataraj N

From: Maheswaran Palani <[protected]@yahoo.com>
To: Nataraj N <[protected]@yahoo.co.in>
Sent: Saturday, 8 December 2012 8:07 PM
Subject: Fw: Order Shipment Confirmation

FYR.

Thanks & Best Regards
V.P. Maheswaran
Camp Boss
Spiecapag Ltd
Port Moresby. PNG
Mobile: +[protected]
The winner is the chef who takes the same ingredients as everyone else and produces the best results.





----- Forwarded Message -----
From: Indiaplaza Customer Service <[protected]@indiaplazamail.com>
To: [protected]@yahoo.com
Sent: Saturday, December 8, 2012 6:48 PM
Subject: Order Shipment Confirmation


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Order Number:
I[protected]
Order Shipment Confirmation
Dear Maheswaran.V.P Magee,
Your order is on its way to you. The following items from your order I[protected] placed with us on 22-Nov-2012 were shipped from our warehouse on 08-Dec-2012:
Product
Shipping Date
Shipping Details
Lotto Sports Shoe And MTV Sunglass Combo!
08-Dec-2012
Courier Service: DP-Firstflight Delhi
Tracking Code: D48171470
You can expect the delivery in 1-2 business days.
Please Note:
If there are any pending shipments to your order, they will be shipped at the earliest. You can track the status of your order by clicking on "Track Your Pending Orders" link on "My Account" page.
We take utmost care in ensuring that the products you receive are in excellent condition. We request you to not accept any tampered packets and inform us immediately in case of any discrepancy.

Warm Regards
Order Shipment Department
Indiaplaza

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