[Resolved]  Mify Solution Pvt. Ltd. — Non refunding of money a fraud company

Address:	Gautam Buddha Nagar, Uttar Pradesh
Website:	www.kaunsa.com

I was booked online to purchase a karbonn a9 plus mobile item code : mob/mob/kar/9019 on 28/06/2013 and paid rs.5607 through my hdfc bank debit card ref. No. Pos kaunsa.com debit[protected]. I also received a payment confirmation to my gmail from [protected]@em.Kaunsa.com with my item order no. Ka/141277/0qoaxp8m. My target date of delivery was 13/07/2013.
But on 03/07/2013 i saw that my order status as well as delivery status was remain success in my kaunsa.com account. I asked the fact to their customer care number[protected] but they assured me that i will get my product on or before 13/07/2013 positively . I also posted a complain ticket in kaunsa.com complain posting system complain ticket number kaun/t141277/ogde3o4wvh.
But on 7/4/2013 6:25:07 pm i received a message from kaunsa admin as follows .-

"dear customer,
We are extremely sorry for the inconvenience caused to you.
We would like to inform you that the product which you ordered got out of stock due to bulk of orders so we could not be able to provide you same,instead of that we can provide you cash voucher of the same amount which was paid by you through which you can purchase any other product from us.
We are waiting for your response.
Regards
Support team"

Since i was booked karbonn a9 mobile and i had no money to purchase a karbonn a9 mobile i did not agree to take any cash voucher as stated above by kaunsa admin.
However,i have posted 20 complaint tickets for getting full refund rs.5607 in kaunsa.com complain posting system in complain ticket number kaun/t141277/ogde3o4wvh. And several mail to [protected]@kaunsa.com but a single reply not yet been received from kaunsa admin. Toward my refund since 48 hours already been passed from my complain . My complaint is as follows-

"sir,
I am very sorry for your dealing. As i have no more money to buy a karonn a9+mobile so, kindly refund my full transfered money rs.5607 to you using hdfc debit card. I do not have any interest to purchase any product from these types of sites. Full refund rs.5607 using refund gate way ."

That i have called kaunsa customer care service number[protected] several times asking them about my refund. But they told me that refund confirmation will received me shortly but no message has been received to me till now.
On view of the above i am requesting you to kindly help me and arrange full refund rs.5607 please.