[Resolved] Sony Ericsson Stereo Headset Mh710 (Black) — Fake/counterfeit product delivered

ishan.sarag

from Mumbai, Maharashtra

Address:	Raigad, Maharashtra
Website:	www.shopclues.com

i purchased sony headphones from shopclues.com
Order #3907021
merchant on this site sell counterfeit/duplicate products..i bought sony headphones which are not even worth 50 rs..sounds like those from street vendors ..They did not even provide me a bill..so its obvious that it is a fake product..no bill can be given for a fake product
now they raised their hands stating nothin can be done...their customer service is worst ive ever experienced...they keep you waiting on call for abt 30 mins which is not toll free...chat support is useless....n your mail wont reach theirr system..u'll get an error saying users mailbox is full
Tel me what to do? They are denying refund.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Related Sony India reviews

View all 8014 Sony India Reviews

Comments

uddu

from Hyderabad, Telangana

Sony Ericsson — false and proud

i am giving my w580 i mobile at the hanamkonda ,andhraprdesh servicing center with the display problem.but the srevice man replied MOTHER BOARD PROBLEM.
if my mobile have the motherboard problem mobile dont have any calls,but my mobile has incoming and out going calls.the servicing center made a PROUD.
THE SERVICING CENTERS IT SELF MADE THESE TYPE OF PROUD,HOW CAN WE TRUST THE SONYERICSSION COMPANY.
please take acxtion over these servicing center.