[Resolved]  UniverCell Online Purchase — - Offer for Mobile - cancelled

Address:

Kadapa, Andhra Pradesh

- Offer for Mobile - cancelled
On[protected] @ 19:37:26.0 we have placed an online order for purchase of mobile "SAMSUNG 118-S 7562 GALAXY S DUOS" whose MRP was INR 15,200/- but was available for INR 10,399/- vide Order No. UNCO36472 dt 08.02.2013. But the company's representative called us on 09.02.2013 and informed us that it was a promotional offer (for trial purpose) hence the company would not be in a position to provide for the discounted price. Also, they have blocked my user id through which we have placed the order. Later on the company's representative by name "SALMA BEGUM" - Phone Number : [protected] cancelled my order and dropped us an email on 11.02.2013 stating that your order has been cancelled and the proceeds shall be credited into the bank account with in seven days. Further, we would like to inform that even though we have called them several times there were not answering my phone and the proper response was not given. Even they were not polite to us and very harsh in the way they spoke with us. The mobile was booked a a gift for my friend as a birthday gift but i was quite disturbed by the way the univercell is providing response to me. I was totally disturbed with this transaction with Univercell which made be mental torture. Kindly let us know whether any other information/document is required for you to action against them. Regards, Harish +91 [protected]