Onsitego — fake insurance

Address:	Chennai, Tamil Nadu, 600056
Website:	onsitego.com/selfserve/tracker/#service_request/190106-000001

I took the total protection plan for my mobile and within 2 months it has got broken As mentioned in website i have contacted the customer care of onsitego and did as mentioned . Lodged complaint on 6th of JAn 2019.
executive picked up the mobile on 7Th of jan,
8th jan to till date (24th of jan 2019)i didnt get any call back from their side .
once i Checked with the Customer care executive they just simply said as it wont cover under Warranty and it cant be done anything . The executive Denied us from escalating the calll to the NExt level

REFERENCE:- SR No.[protected]
MAil: [protected]@gmail.com
Mob:[protected]