This is a company doing monopoly business in Bhubaneswar.
Below issues are happening all time.
1. connection interrupted 10 times in month.
2. if they have technical faults still company never forget to collect bill amount from the customer of that particular day.
3. False commitments in bandwidth speed
4. Dissconnection of service without sufficient reason.
5. Customer care staffs are not sound in atleast basic knowledge on broadband
6. Not updating their old customers if they made changes in tariff plans
7. Powe back up issues are till now in many areas in capital .
8. Technical staffs are very unpuntual in time.
9. pay per talk while a customer register a complain. No toll free No for cc till now
10. tariff plans are bad enough. Was this information helpful? |
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