[Resolved]  Ortel Communications — bad picture and sound quality

Address:Cuttack, Odisha

My ortel customer id - 792910

According to the ortel customer care response on AUG 10, 2017
(Mr.Sahu, On 8th Issue has been resolved, please confirm us .)

I Prasanta Kumar Sahu would like to clarify to customer care response -
It was not resolved on 8th it was resolved on Aug 10, 2017 but the validity was for only 1 day like previous.

STILL THERE IS SOUND AND PICTURE PROBLEM.

I DON'T UNDERSTAND WHY I HAVE TO COMPLAIN AGAIN AND AGAIN REGARDING THE SAME PROBLEM.

ORTEL ONLY KNOWS HOW TO RECEIVE MONEY THROUGH THE COLLECTION BOY

THIS IS THE "WORST" SERVICE EVER PROVIDED.

IF THIS ISSUE IS NOT BEING RESOLVED THEN PLEASE INFORM YOUR COLLECTION BOY NOT TO COME AND RECEIVE PAYMENTS.

I am actually frustrated by the service given by ortel.

Kindly ensure immediate restoration of tv services otherwise i will be forced to switch to some other service.

And also proceed to take the help of legal department.

Thank you
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Sep 23, 2017
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Ortel Communications Customer Care's response
Mr.Sahu, We have taken your complaint for rectification, We will update you after resolution of your issue .
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