[Resolved] Ortel Communications — complained about tear down of wire

kumar suratha

from Surat, Gujarat

Oct 26, 2018

Address: Puri, Odisha, 752001

Website: www.ortelcom.com

My membership no. Is 00236228, from puri, odisha. I had complained 3 days before that our cable wire became disjointed through monkeys, & we can't watch tv. I complained it on ortel office, puri everyday & they tell me that we send our technician & solve it as soon as possible..

But till now there is no action. I also complained it to bbsr's ortel offfice, they also told the same thing,

Till now the problem can't shutout..

I think ortel company's moto is "to harassment the consumer".

If the problem is shut out on today, then i will take legally action against ur company...& i disconnect it..

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Nov 27, 2018

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

Ortel Communications Customer Care's response Dear Sir,

Thank you for writing to us.

This is with reference to your e-mail.

We would like to inform you that your request has already been registered with us.

This is expected to be resolved very soon.

In case you need any further assistance, do call or email us. Assuring you of our best services at all times.

Thanks & Regards,
____________
Appellate Officer – Ortel Communication Ltd.
Customer Care:[protected]
E-mail: [protected]@ortelgroup.com
Website: www.ortelcom.com

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Comments

Priyatosh Jena

from Digapahandi, Odisha

Nov 2, 2018

Sir their is no internet connection in kalinga vihar area, bhubaneswar after cyclone titli.I try to inform authority as well as launch complain through membership ID but no one respond.Kindly look after the following issue as soon as possible it is already 3 weeks in a row.