[Resolved] Ortel Communications — Depriving services to cable tv customer-1360781

1360781

from Delhi, Delhi

Address:	Khordha, Odisha, 751030
Website:	www.ortelcom.com

My set top box is apparently dysfunctional and i am not getting the tv service. I have lodged a complaint on 12.07.2017 morning. Called the customer care several times since then and each time i am assured with sugar coated promises that some one will visit my premises shortly, even giving an imaginary time frame. But my issue is unresolved till now. Kindly ensure immediate restoration of tv services.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2017

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

Ortel Communications Customer Care's response Mr.Samal, We have taken your complaint for rectification, We will update you after resolution of your issue .

Verified Support

Jul 14, 2017

Ortel Communications Customer Care's response Mr.Samal, Issue has been resolved, please confirm us .

Jul 15, 2017

Updated by 1360781 Issue was resolved by me taking help of some one knowing the basics of set top box.No body attended.
Request ORTEL to at least value the customers who complain on their services. Casual replies to repeated requests only creates irritation.