[Resolved] Ortel Communications — extension of t v cable. my membership no - 289999.

Gunjun

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha

Sir
I am to inform you that the cable in side the home is not working due to some where disconnected. I contact with the customer care from 17.10.2018 six times, they suggested to make complaint at branch office for extension of cable, i went to branch office located at jagamara, bhubaneswar which is hardly 1.5 km form my residence and lodge complaint twice but till to day no body came to attend the complaint. Last five days there is no tv connection in my home, but i will pay full month charge to the company.

There fore it is requested pl rectify the above problem as soon as possible.

Member ship id - 289999

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Nov 24, 2018

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Ortel Communications Customer Care's response Dear Sir,

Thank you for writing to us.

This is with reference to your e-mail.

We would like to inform you that your request has already been registered with us.

This is expected to be resolved very soon.

In case you need any further assistance, do call or email us. Assuring you of our best services at all times.

Thanks & Regards,
____________
Appellate Officer – Ortel Communication Ltd.
Customer Care:[protected]
E-mail: [protected]@ortelgroup.com
Website: www.ortelcom.com