[Resolved]  Ortel Communications — fraud case - cust id[protected] last 10 days internet not working but no one resolving the issue also not getting refund despite making several calls

Address:

700102

I took the connection on 15th 2018 of march stating that i need the speed of 5 mbps and submitted the money. But it took 5 straight days to get the 5 mbps speed. Then from 20th of march to 1st of april it ran flawless. Starting from 1st of april till now my net is not running at all but neither anyone responding the call nor anyone resolving the issue despite making several call to the customer care and local technician. Now they don't even pick my call. It is hardly 25 days since i took the connection but could use only 10 days. I am begging to the local technician please resolve the issue or cut my connection and refund my money, but all my effort going in vain.

It seems like ortel communication doing is fraud business taking customer's money but not providing the service and harassing them.

Please provide higher management's phone number to elaborate it.