Ortel Communications — inconsistent service and internet down

Address:	Khordha, Odisha, 751021
Website:	www.ortelcomm.com

I haven't seen such a irresponsible isp like ortel. I am paying the bill online. Most of the time in a month there internet service down, even while lodging a complaint there software down. If you want to disconnect the service, you need to go down to there office to submit the device. I don't understand when i taken the connection, they came with device to my flat. I had to lodge several complaints to fix my internet issue, still no acknowledgement from there side. Such a lucksture attitudes towards costomer. I think trai should get hold of them. They are looting money from the customers.

Thanks,
Chiranjeev