Ortel Communications — internet access not available for last 4 days

Address:

Visakhapatnam, Andhra Pradesh, 530005

Very pathetic services provided by ortel communications in visakhapatnam.in last 15 days i got only 3-4 days internet services. First it was down for 8 days.. And now already 4 days completed, still no internet access. Call customer care twice each day but all in vain. No technician visited to resolve the issue.

I have contacted head office regarding the same issue by emails or calls but no one responded from that end.

Customer care also disconnected my phone twice in one day without problem resolution of my problem.

Kindly took up the matter with appropriate authorities for early rectification of the issue.