[Resolved] Ortel Communications — internet connection

gunjanpant

from Hyderabad, Telangana

Address:

Visakhapatnam, Andhra Pradesh, 530005

Dear officials there has been no internet connectivity at my house (Account id 1824017) since last 5 days despite fill payment taken by the local broadband service provider. Similar episode happened last to last week also when there was no connectivity for 4 days. Despite repeated reminders to the office there is no action by the staff. Neither do they share service engineer numbers. Please take instant action instead arrange for reimbursement of last month charges which i paid yesterday only. I have been effectively using this internet only 10-12 days in a month

Regards
Cdr gunjan pant
D-14/1 dolphin hills

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Nov 1, 2018

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

Ortel Communications Customer Care's response Dear Sir,

We have taken your complaint for rectification, We will update you after resolution of your issue .

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Comments

biswajit_5705

from Paradip Garh, Odisha

I have given a complaint about "no signal" since[protected]. Today[protected] @ 5:45 pm I am writing this as the issue not yet resolved. The behavior of the customer service staff Ms dimple was really bad. Kindly look into this matter as soon as possible.

Sahmds

from Burla, Odisha

No Broadband and No signal problem continues and very bad type of response from customer care service. I think ortel it self want to put a full stop to its DIGITAL WORLD...